Assistant Box Office Manager

Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Ticket Sales Representative. As a Ticket Sales Representative, you will play a crucial role in providing exceptional customer service and ensuring a smooth ticketing process for our guests. This is an exciting opportunity to be part of a dynamic team in the entertainment industry.

Responsibilities:
- Provide excellent customer service by assisting guests with ticket purchases and inquiries
- Process ticket sales accurately and efficiently using our ticketing system
- Handle cash transactions and maintain accurate cash drawer
- Assist with event planning and coordination, including seating arrangements and event logistics
- Resolve any customer conflicts or issues in a professional and timely manner
- Collaborate with other departments to ensure seamless operations during events
- Maintain knowledge of current and upcoming events, promotions, and venue information
- Assist with general administrative tasks as needed

Experience:
- Previous experience in customer service or sales roles is preferred
- Experience working with children or in family-friendly environments is a plus
- Knowledge of event management or hospitality industry is beneficial
- Familiarity with theater operations or food service is an asset
- Strong cash handling skills and attention to detail
- Excellent conflict management and problem-solving abilities
- Exceptional interpersonal and communication skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously

Join our team as a Ticket Sales Representative and be part of creating memorable experiences for our guests. Apply now!

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Evenings as needed
• Monday to Friday
• Nights as needed
• Weekends as needed

Ability to Relocate:

• Grand Forks, ND 58203: Relocate before starting work (Required)

Work Location: In person