What are the responsibilities and job description for the Front Desk Supervisor/Manager on Duty position at Ramada?
Front Desk Supervisor/Manager on Duty
Qualifications
To be a successful front desk manager, you should possess strong time management and organizational skills and be financially minded
Qualifications
Must have 2 years of experience as a supervisor/manager in the hospitality industry
Experience with Choice property and software
Must be able to work a flexible schedule and willingness to work nights, weekends, and holidays
Must pass a background check
Responsibilities
The Front Office Manager will work closely and efficiently with Management and the Front Office to ensure maximum operating efficiency
The candidate will handle all guest complaints maintaining a satisfactory impression with the guest on resolving any complaints
The candidate will handle all training with associates to ensure the hotel meets management standards
Communicate with all department managers on a continuing basis
Especially communicating with the Night Audit each evening/morning
Be very familiar with the hotel computer system for training maintenance and trouble shooting
Complete weekly supply inventories to ensure adequate supplies
Complete rate discrepancy report and make needed changes
Prepare group information sheets
Complete check-out with balance report
Complete credit check daily
Adhere to all Systems & Controls of the Front Office and appropriate areas of responsibilities
Job Type: Full-time
Pay: $28,564.40 - $34,400.14 per year
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Night shift
- Overnight shift
Ability to commute/relocate:
- Davenport, FL 33837: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
Salary : $28,564 - $34,400