IT Analyst

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily

· Assess functional requirements and initiate complex installations of ERP technologies that meet interdepartmental, and company needs

· Drive projects leading to continues improvement of processes and capabilities beyond the initial implementation project

· Display a good understanding of inventory and distribution modules to support design decisions, implementation activities, and continuous improvement projects

· Ensure cross-functional access to systems; utilize ERP integration methodologies to map business processes to ERP modules (typically with assistance from consultants or vendors) and administer user acceptance testing

· Display a good knowledge of commonly used concepts, practices, and procedures for conducting business analysis and proficiency in conducting business requirements-gathering sessions

· Has knowledge of ERP languages and can communicate with programmers and other specialists on matters of file design, testing, debugging, storage, access, and related activities

· Consult with business unit leadership and/or project team leadership to drive project activities

· Track and document changes to functional and business specifications

· Create or assist others in the writing of user documentation, instructions, and procedures

· Assist the IT helpdesk with troubleshooting issues at the plant

· Other duties as assigned

REQUIRED QUALIFICATIONS listed below are indicative of the knowledge, skills, and abilities required to be successful in this position.

· Bachelor’s Degree in computer information systems, computer science, business administration

· 3-5 years’ experience as a Business Analyst

· 3 years’ experience using an ERP system in a manufacturing environment (Microsoft NAV or BC preferred)

· Performs work under minimal supervision

· Ability to support multiple concurrent projects

Personal Skills and Competencies

· Ability to use data and/or insights to perform root cause analysis to help guide decision making

· Strong analytical and critical thinking skills

· Excellent communication, facilitation, and presentation skills. Must be able to effectively interact with all levels of the organization and facilitate training and testing sessions with end users

· Ability to work independently or with a group to identify and recommend resolution to issues

· Business acumen in related field and ability to quickly understand new business terms, data, methodology, philosophy, etc.

· Customer focused with the ability to quickly prioritize actions based on day-to-day activities

· Process focused with the ability to organize information, projects, tasks, etc.

· Contributes to building a positive team spirit, shares knowledge and experience.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: One location