Program Manager - Zendesk
Job Posting for Program Manager - Zendesk at Randstad Digital
Job Details
Integration Proficiency: Experience in integrating Support platforms to and from Microsoft Dynamics with other systems
Planning and Execution: To help develop a comprehensive migration plan, including timelines, milestones, resource allocation, and budgeting. Experience with Scrum framework is preferred for execution phase of the project
Risk Management: Identify potential risks (technical, & financial) and developing mitigation strategies with other PM's
location: San Jose, California
job type: Contract
salary: $60 - 63 per hour
work hours: 8am to 4pm
education: Bachelors
responsibilities:
Integration Proficiency: Experience in integrating Support platforms to and from Microsoft Dynamics with other systems Planning and Execution: To help develop a comprehensive migration plan, including timelines, milestones, resource allocation, and budgeting. Experience with Scrum framework is preferred for execution phase of the project Risk Management: Identify potential risks (technical, & financial) and developing mitigation strategies with other PM's Understanding of Adobe SLC milestones is a plus Oversees timeline, quality, and operations Understands overall scope and deliverables map against release timeline Responsible for ensuring coordination of work efforts at program level, understands and manages critical path key dependencies Works with Team Leads to understand status of work efforts and impact to the program to move delivery forward Drives resolution of risks, issues and decisions, and escalates to governance forums as necessary Establishes approach, tools, and templates to support program execution Provides status, guidance and impediment review to sponsors & stakeholders Facilitates Track, Cross Functional Team, Program Scrum of Scrums meetings to communicate and address risks, issues, actions, decisions, dependencies, and milestones delivery for the program
qualifications:
- Experience level: Director
- Minimum 10 years of experience
- Education: Bachelors (required)
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Salary : $60
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