What are the responsibilities and job description for the Jira Administrator position at Randstad Technologies?
Job Description
Support Jira Data Center and Confluence Data Center administration for a 1000 user instances, including creation and management of custom, complex projects, workflows, security schemes, custom fields, dashboards and reports configurations, specifically in support of a Scaled Agile Framework (SAFe) Implementation
Install, manage and administer Jira add-ons, plugins, and extensions.
Architect, design, and implement Jira Hierarchy and Workflow to support the needs of working teams, as well as business outcomes.
Meet with stakeholders to identify Jira Project and Confluence needs and implement them as appropriate.
Conduct training for employees and new hires on Jira and Confluence regarding how to use the tools, new functionality, etc. (Understanding of best practices in accordance to Atlassian standards)
Establish and execute data stewardship and best practices.
Manage and perform quarterly user audits to validate permissions and access.
Create and maintain detailed technical and user facing documentation.
Analyze requests for new Jira functionality, implement new features, triage incoming support requests and handle or route appropriately
Process improvements that include, but are not limited to, project reorganization/standardization and Confluence documentation.
Ability to manage multiple clients and deliverables at any given time through effective time- management and planning
Basic Qualifications:
4 years experience as a Jira and Confluence data Center Administrator with experience customizing Jira projects with various schemes, complex workflows, screen schemes, permission schemes, and notification schemes
2 years experience with Jira Service Management (Jira Service Desk)
Ability to write custom JQL (Jira Query Language).
Ability to construct custom dashboards using various filter types in Jira
Ability to construct/manage Confluence spaces and integrate Jira projects with Confluence spaces
Ability to troubleshoot Jira and Confluence Data Center issues with users
Expert level Atlassian tool administration knowledge on Jira and Confluence Data Center.
Preferred Qualifications:
Experience in performing Atlassian installations, migrations, and plugin installation,
Experience delivering Atlassian/Jira administration across business units and/or with a wider enterprise of 1000 users.
Experience developing Project Based Automation rules
Having Familiarity with supporting Advanced Roadmaps/ Previously known as Jira Portfolio
Project management experience in dealing with cross-functional teams and understanding their requirements to improve processes and workflows.
Develop custom scripts / Rest APIs calls to integrate other systems with Jira and to pull data for metrics reporting.
location: Pittsburgh, Pennsylvania
job type: Contract
salary: $45 - 48 per hour
work hours: 8am to 5pm
education: No Degree Required
responsibilities:
Support Jira Data Center and Confluence Data Center administration for a 1000 user instances,
including creation and management of custom, complex projects, workflows, security schemes,
custom fields, dashboards and reports configurations, specifically in support of a Scaled Agile
Framework (SAFe) Implementation
Install, manage and administer Jira add-ons, plugins, and extensions.
Architect, design, and implement Jira Hierarchy and Workflow to support the needs of working
teams, as well as business outcomes.
Meet with stakeholders to identify Jira Project and Confluence needs and implement them as
appropriate.
Conduct training for employees and new hires on Jira and Confluence regarding how to use the
tools, new functionality, etc. (Understanding of best practices in accordance to Atlassian standards)
Establish and execute data stewardship and best practices.
Manage and perform quarterly user audits to validate permissions and access.
Create and maintain detailed technical and user facing documentation.
Analyze requests for new Jira functionality, implement new features, triage incoming support
requests and handle or route appropriately
Process improvements that include, but are not limited to, project reorganization/standardization and
Confluence documentation.
Ability to manage multiple clients and deliverables at any given time through effective time-
management and planning
Basic Qualifications: (must have)
4 years experience as a Jira and Confluence data Center Administrator with experience
customizing Jira projects with various schemes, complex workflows, screen schemes, permission
schemes, and notification schemes
2 years experience with Jira Service Management (Jira Service Desk)
Ability to write custom JQL (Jira Query Language).
Ability to construct custom dashboards using various filter types in Jira
Ability to construct/manage Confluence spaces and integrate Jira projects with Confluence spaces
Ability to troubleshoot Jira and Confluence Data Center issues with users
Expert level Atlassian tool administration knowledge on Jira and Confluence Data Center.
Preferred Qualifications: (nice to have)
Experience in performing Atlassian installations, migrations, and plugin installation,
Experience delivering Atlassian/Jira administration across business units and/or with a wider
enterprise of 1000 users.
Experience developing Project Based Automation rules
Having Familiarity with supporting Advanced Roadmaps/ Previously known as Jira Portfolio
Project management experience in dealing with cross-functional teams and understanding their
requirements to improve processes and workflows.
Develop custom scripts / Rest APIs calls to integrate other systems with Jira and to pull data for
metrics reporting.
qualifications:
- Experience level: Experienced
- Minimum 4 years of experience
- Education: No Degree Required
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
Salary : $45 - $0