CUSTOMER SERVICE

Randstad
Hollywood, FL Full Time
POSTED ON 8/12/2023 CLOSED ON 8/25/2023

What are the responsibilities and job description for the CUSTOMER SERVICE position at Randstad?

Does the idea of an open, challenging, and collaborative environment put a smile on your face? A major Healthcare company is looking for Re-enrollment specialists to join the Customer Service team. The Re-enrollment specialist is responsible for completing data entry and processing of enrollment applications, with validation of submitted information to ensure the application is complete and accurate.
  • Food catering is offered on a regular basis
  • Weekly pay
  • Over-time available
  • Flexible schedules
  • Coffee
  • Sponsored events
  • Positive, fun, and engaging work environment
Requirements:
  • Must have an active/released Florida Health Insurance License (215 or 240). 
  • High school diploma or equivalent
  • Required to pass a background check
  • Excellent communication skills
  • Data Entry
  • Computer skills


salary: $30 - $45 per hour
shift: First
work hours: 9 AM - 6 PM
education: High School

Responsibilities

  • Answering a high volume of inbound calls and emails from customers
  • Resolving customer issues in a timely and professional manner
  • Maintaining accurate records of customer interactions and transactions
  • Providing exceptional customer service to clients Collaborating with other departments to resolve customer issues
  • Completing online applications
  • Documenting data
  • Resolving application deficiencies


The essential functions of this role include:
  • working in a smoke free environment
  • working up to 6 hrs of overtime per week
  • working weekends

  • Skills
  • Released 2-40 or 2-15 License
  • Computer skills
  • Customer Service
  • written/verbal communication
  • Data Entry

  • Qualifications
  • Years of experience: 0 years
  • Experience level: Entry Level

  • Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).



    For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

    Salary : $30 - $45

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