What are the responsibilities and job description for the Customer Support Agent - Tier 1 position at Randstad?
Do you love providing excellent customer service? If so, and you're open to a call center environment, this could be a perfect role for you! *Previous call center/customer service experience preferred Shift: 12pm-8:30pm M-F Pay: $19/hr * WE PAY WEEKLY* Location: West Des Moines, IA Apply here and/or send an updated resume to Karen at karen.corona@randstadusa.com
salary: $18.99 - $19 per hour
shift: Second
work hours: 12 PM - 8:30 PM
education: High School
Responsibilities
SkillsFinancial Reporting Verbal Communication Basic Software Skills Call Center Support Customer Service Empathy Documentation of Operations
QualificationsYears of experience: 1 year Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
salary: $18.99 - $19 per hour
shift: Second
work hours: 12 PM - 8:30 PM
education: High School
Responsibilities
- Answers high-volume inbound calls
- Investigates claim
- May perform general account handling functions
- May contact customers and/or vendors to validate transactions
- Prepares required documentation for all inquiries
- Has ability to take on special tasks when required by leadership
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
Salary : $19 - $0
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