What are the responsibilities and job description for the Helpdesk Analyst position at Randstad?
job summary:
We are seeking an experienced Helpdesk Analyst to join our client based in the Pittsburgh area. The successful candidate should have at least 2 years of documented experience as a Helpdesk Analyst in an IT environment and ability to work well in a team setting. Contact us today for more information!
location: Cranberry Twp, Pennsylvania
job type: Contract
salary: $20.00 - 21.63 per hour
work hours: 7am to 3pm
education: Bachelors
responsibilities:
working in a smoke free environment
qualifications:
skills: Helpdesk
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
We are seeking an experienced Helpdesk Analyst to join our client based in the Pittsburgh area. The successful candidate should have at least 2 years of documented experience as a Helpdesk Analyst in an IT environment and ability to work well in a team setting. Contact us today for more information!
location: Cranberry Twp, Pennsylvania
job type: Contract
salary: $20.00 - 21.63 per hour
work hours: 7am to 3pm
education: Bachelors
responsibilities:
- provide support to end users and IT systems on a variety of issues.
- Identifie, researche, and resolve technical problems.
- Respond to telephone calls, emails, and personnel requests for technical support.
- Perform pro-active monitoring of company's computer systems through appropriate tools.
- Document, track, and monitor problems to ensure timely resolutions.
- Work directly with customers on resolving problems that typically take greater time and experience to resolve.
- Participate in various projects to monitor and improve responsiveness to customer.
- Plan and monitor goals.
qualifications:
- Experience level: Experienced
- Minimum 2 years of experience
- Education: Bachelors (required)
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
Salary : $20 - $0
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