IT Technician

Randstad
San Ramon, CA Full Time
POSTED ON 6/14/2023 CLOSED ON 6/27/2023

What are the responsibilities and job description for the IT Technician position at Randstad?

job summary:
We are looking for technically skilled candidates with good problem-solving ability for the position of IT technician. The duties of an IT technician include being a reference point for all IT related queries at the user level, responding to user needs in a timely manner and ensuring the optimal running of all systems, among other technical duties.

IT technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments and executive levels. They are required to listen to their technical needs, understand their problems, and implement solutions to them.

 
location: San Ramon, California
job type: Contract
salary: $20.00 - 27.50 per hour
work hours: 9am to 5pm
education: Associates
 
responsibilities:
GENERAL POSITION OVERVIEW:

  • Installing and configuring hardware and software components to ensure usability.

  • Troubleshooting hardware (desktop, servers and network devices) and software issues.

  • Ensuring electrical safety standards are met.

  • Repairing or replacing damaged hardware.

  • Upgrading the entire system to enable compatible software on all computers.

  • Installing and upgrading anti-virus software to ensure security at the user level.

  • Performing tests and evaluations of new software and hardware.

  • Providing support to users and being the first point of contact for error reporting.

  • Establishing good relationships with all departments and colleagues.

  • Conducting daily backup operations.

  • Managing technical documentation.
Requirements:

  • Associates degree in computer science or related field.

  • 3 years of experience in computer networks and systems maintenance.

  • 3 years of experience using Jira

  • A , Linux , or Cisco Certified Network Associate accreditation advantageous.

  • Excellent written and verbal communication skills.

  • Good interpersonal skills.

  • Proficient in database programming and software installation.

  • Attention to detail.

  • Good problem-solving skills.
The essential functions of this role include:

  • working in a smoke free environment 
    qualifications:
    • Experience level: Experienced
    • Minimum 3 years of experience

    • Education: Associates
     
    skills:
  • Electronics
  • JIRA (3 years of experience is required)

    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

    Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

    We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

    For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
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