What are the responsibilities and job description for the Mac OS Support Engineer position at Randstad?
job summary:
We are looking for a VERY experience MAC OS Support candidate that work onsite in NYC 5 days a week. This is an exciting growth opportunity for someone with MAC OS CORPORATE experience. This person MUST be solid in their coporate MAC operating system knowledge, use of Intune, Ventura, Monteray and enterprise support experience. URGENT need please apply for immeidate consideration!
location: New York, New York
job type: Contract
salary: $29.33 - 40.00 per hour
work hours: 8am to 4pm
education: Bachelors
responsibilities:
Responsibilities include, but are not limited to:
- Troubleshoot hardware and software issues courteously and expeditiously
- Answer and appropriately handle incoming customer support requests via phone, ServiceNow, e-mail, and in-person requests.
- Document, track and monitor all problem/resolution activity in the tracking system to ensure a timely resolution
- Install basic PC software applications (MS Office, Citrix, etc)
- Stage and configure new and existing desktops/laptops/peripherals
- Act as first and second level support for computer upgrades and installations
- Assist in hardware and software asset management
- Assist in the hardware warranty repair process
- Participate in continuous development of problem solving techniques, and the creation of more efficient support methods.
- Must be proficient in PC and MAC.
- Provide meeting support.
- Performs other related as assigned.
qualifications:
skills:Desktop Support MAC OS PRODUCTION SUPPORT Helpdesk
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
We are looking for a VERY experience MAC OS Support candidate that work onsite in NYC 5 days a week. This is an exciting growth opportunity for someone with MAC OS CORPORATE experience. This person MUST be solid in their coporate MAC operating system knowledge, use of Intune, Ventura, Monteray and enterprise support experience. URGENT need please apply for immeidate consideration!
location: New York, New York
job type: Contract
salary: $29.33 - 40.00 per hour
work hours: 8am to 4pm
education: Bachelors
responsibilities:
Responsibilities include, but are not limited to:
- Troubleshoot hardware and software issues courteously and expeditiously
- Answer and appropriately handle incoming customer support requests via phone, ServiceNow, e-mail, and in-person requests.
- Document, track and monitor all problem/resolution activity in the tracking system to ensure a timely resolution
- Install basic PC software applications (MS Office, Citrix, etc)
- Stage and configure new and existing desktops/laptops/peripherals
- Act as first and second level support for computer upgrades and installations
- Assist in hardware and software asset management
- Assist in the hardware warranty repair process
- Participate in continuous development of problem solving techniques, and the creation of more efficient support methods.
- Must be proficient in PC and MAC.
- Provide meeting support.
- Performs other related as assigned.
qualifications:
- Experience level: Experienced
- Minimum 3 years of experience
- Education: Bachelors
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
Salary : $29 - $0
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