Parts Coordinator

Randstad
Milan, IL Full Time
POSTED ON 8/4/2023 CLOSED ON 8/19/2023

What are the responsibilities and job description for the Parts Coordinator position at Randstad?

job summary:
A Parts Coordinator is needed for an American corporation that manufactures agricultural, construction, and forestry machinery, diesel engines, drivetrains (axles, transmissions, gearboxes) used in heavy equipment, and lawn care equipment in the Milan, IL area. This job provides assistance and responds to channel partner requests in connection with technical parts issues regarding products. Ensures adequate stock is available for newly introduced equipment. Coordinates the activities in Customer Care to ensure complete customer satisfaction.

 
location: Milan, Illinois
job type: Contract
salary: $15.00 - 16.84 per hour
work hours: 8am to 5pm
education: High School
 
responsibilities:
  • Provides dealer assistance pertaining to incorrect part numbers, substitutions, electronic parts catalog interpretations and machine usage to assure customers get correct parts.

  • Assists the inventory control area by reviewing stock levels with special emphasis on newly introduced equipment. Coordinates the resolution of parts problems between parts distribution centers, factories, vendors and dealers regarding parts identification, mixed stock, defective stock or unshipped orders.

  • Responds to dealer requests to expedite critical machine down orders through various contacts to assure customers of the most timely delivery of parts.

  • Coordinates the activities in the Customer Care area to ensure complete customer satisfaction. Processes Machine Down Back Order reports, working with factories, depots, buyers and/or suppliers in an effort to proactively assign promise ship dates and provide customers with the earliest possible availability.

  • Trains and assists dealer personnel with electronic ordering and information systems to maintain a high level of support to customers. Writes and prepares product bulletins for publication.
 
qualifications:
  • Experience level: Experienced

  • Education: High School
 
skills:
  • Warehouse
  • Inventory Management

    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).



    For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
  • Salary : $15 - $0

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