Patient Service Rep

Are you looking for the next steps in your Healthcare career? Take that first one by applying to be a Patient Service Representative. If you have a positive, professional demeanor and understand the importance of making and keeping loyal patients happy, this opportunity is perfect for you! The ideal candidate has previous experience in a healthcare setting scheduling patients or experience in a related position.  

salary: $20 - $26 per hour
shift: First
work hours: 8 AM - 4 PM
education: High` School

Responsibilities

• Greet and attend to patients in person and over the phone.
• Professionally assist doctors, staff, visitors, and patients.
• Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs.
• Answer all phone calls in a professional and courteous manner.
• Perform all duties within HIPAA regulations.
• Maintain confidentiality of all doctor, staff, and patient information.
• Schedule appointments between doctors and patients.
• Liaise between medical departments with discretion and professionalism
• Adhere to policy and procedures during all activates.
• Assist with admissions/treatment as per agreed protocols.
• Ensure that stock levels are adequate and orders are made timeously.
• Communicate medical results to patients under clinical supervision.
• Complete accurate documentation of patient visits.

Skills

Patient Support

Greeting Patients

Patient Scheduling

patient access

Activating Patient Files

EMR

Typing Skills

Empathy

Telephone Etiquette

Active Listening

Patient Care Coordination

Customer Service

Qualifications

Years of experience: 2 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).



For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.