Infrastructure Support Analyst

Job title: ADMS Infrastructure Support Analyst

Location: Northborough, MA

Job type: W2 Only

JD:

Critical National Infrastructure (CNI) department currently provides IT support services for Energy Management Systems (EMS), Outage Management Systems (OMS), and Gas Management System (GMS) applications that drive the company’s operations

• The role is responsible for supporting Tool, Application and Monitoring infrastructure for US Critical National Infrastructure (CNI)
• The candidate must possess excellent interpersonal, teamwork, oral and written communication skills

Core Competencies:

• RHEL knowledge
• VMWare knowledge
• Windows 10 and Windows Server 2016/2019 knowledge
• Baseline tools experience (for example: Tripwire Enterprise, Tanium)
• Logging tools experience (for example Snare, Tripwire Log center)
• Vulnerability toolsets experience (for example: FireEye, Nessus, Tripwire IP360)
• Operating System and Application vulnerability patching tool experience (for example: WSUS, IBM BigFix)
• System backup tool experience (for example: Net Vault)

Multi factor tool experience (for example: RSA)
Specific responsibilities include (but not limited to):

• Participate in projects while meeting critical deadlines
• Self-motivated individual
• Ensure that configuration and change management processes are documented accurately
• Respond to all major incidents
• Create new server and system environments as needed, including designing, completing system installation, documenting, and enforcing system standards
• Optimize system performance by monitoring, troubleshooting issues, and scheduling upgrades to maintain a secure and reliable environment
• Secure mission critical systems by establishing policies, enforcing policies and monitoring access
• Implement changes to stage, test, development, and production to allow applications and services to access devices
• Ensure device logging is active and forwarding properly to the appropriate repository
• Interact with internal and external stakeholders to resolve issues by troubleshooting and utilizing creative problem-solving skills
• Ability to work both independently as well as in a team environment
• Local travel is required, as needed, to support the CNI environments

Participate in an on-call rotation, providing after-hours and storm support when required

• Demonstrated success as a self-starter
• Ability to work with a team and motivate the team to achieve project deadlines
• Ability to create consensus among different stakeholders
• Excellent written and verbal communication skills to the project/application stakeholders
• Manage all interfaces and communication between the vendor, Project Team, and business stakeholders; identify gaps and implement improved processes where required

Communicate all key aspects of the project on a regular basis through monthly updates and other updates as critical developments occur.

“We are an equal opportunity employer. It is our policy to provide employment, compensation, and other benefits related to employment without regard to race, colour, religion, sex, gender, national or ethnic origin, disability, veteran status, age, genetic information, citizenship, or any other basis prohibited by applicable federal, state, or local law.”

Job Type: Full-time

Salary: $75.00 - $80.00 per hour

Work Location: In person

Speak with the employer
91 8789687311

Salary : $75 - $80