Crisis Intervention Manager / Family Advocate (FT)
Job Posting for Crisis Intervention Manager / Family Advocate (FT) at Rape Trauma Services
Crisis Intervention Manager/Family Advocate.
Details:
Reports to: Deputy Director.
Hours: Full Time/Exempt.
Salary: $70,000 - $85,000/Year DOE.
Benefits: Healthcare, vision and dental, 20 days accrued PTO annually, retirement plan.
Crisis Intervention (CI) Manager/Family Advocate Job Description:
This position requires an empathic and pragmatic individual with strong advocacy and management skills. Under the supervision of the Deputy Director, the CI Manager will coordinate RTS’s efforts to ensure quality clinical and advocacy services to San Mateo County families affected by child sexual abuse.
Primary tasks for the CI Manager/Family Advocate include but are not exclusive to the following:
- Manage RTS’ presence at the CAC as a partner agency within the San Mateo County Multi-Disciplinary Team.
- Maintain a positive, professional working relationship with volunteers, clients, the general public, agency staff and community partners.
- Oversee and schedule Staff SACs to support youths/families at the Child Advocacy Center (CAC) and for follow-ups.
- Follow-up with youths/families who are seen at the CAC and the Keller Center (KC).
- Assess immediate needs of families; create family care plan including warm referrals to family partners.
- Provide crisis intervention and psycho-education to non-offending parents and youth.
- Collaborate with Counseling Director and Counseling Coordinator regarding in-take, assessments, and case assignments.
- Provide administrative and programmatic support for Crisis Intervention Program.
- Provide direct trauma counseling services, accompaniment and advocacy to children, adults and families.
- Collaborate in planning and implementing outreach efforts in San Mateo County.
- Participate in weekly group and individual mentoring.
- Serve as Backup for the RTS Crisis Line.
- Perform other agency responsibilities as needed.
Program-Specific Qualifications:
- Graduate degree in a psychology-related field is preferred. Bachelor’s degree required.
- Bilingual Spanish/English speaker required.
- Minimum of 3 years of experience working as an advocate with youths and/or families.
- Minimum of 1-year experience in a managerial role.
- Strong interpersonal and communication skills, oral and written, including the ability to listen, clarify, validate, and respectfully challenge.
- Ability to support the skill development and thus personal healing of all Staff.
- Strong interest in and commitment to developing and/or expanding trauma-focused counseling and advocacy skills including openness to an eclectic range of interventions for supporting child victim-survivor healing.
- Ability to take initiative, provide leadership combined with openness and patience in learning agency culture.
- Ability to balance autonomy, accountability, and collaboration.
- Ability to manage many projects simultaneously (i.e., multi-task) while attending to detail and quality.
- Ability to effectively outreach to various communities while balancing humility and confidence.
- Must be familiar and experienced with using relationship-based and trauma-informed care.
- Proficient in Microsoft Office (Word, Excel, PPT), Google Drive and other commonly used applications.
General Qualifications:
- Demonstrable commitment to inclusiveness and making the agency’s services accessible to all people.
- Demonstrable commitment to your personal healing as key to working responsibly and effectively with others.
- Demonstrable commitment to developing trauma-focused counseling and advocacy skills.
- Willingness to work flexible hours, including some weekend and evening hours when needed.
- Demonstrable commitment to creating and maintaining a work environment reflective of the agency’s mission and philosophy regarding working relations.
- Perform administrative/operational and maintenance tasks in collaboration with all other staff
- Ability to balance autonomy, responsibility, and collaboration.
- Strong organizational skills and interest in maintaining a structured, warm, healing-conducive environment.
- Valid California driver’s license, insurance, and reliable access to transportation.
Salary/Benefits:
- $70,000 - $85,000/Year DOE and benefit package including 20 days accrued PTO, full healthcare, vision and dental and retirement plan.
Application Process:
Please submit a resume and a cover letter via email to careers@rapetraumaservices.org with the subject "Attn: CI Manager/Family Advocate - Your Name". In the required cover letter, please address the complexities in providing services for families that have experienced generational trauma. Your cover letter should be succinct and not exceed one page. Resumes without a cover letter will not be considered.
We strongly encourage individuals who can represent one or more underserved populations in San Mateo County (e.g., people of color, people who identify as gay, lesbian, bisexual, transgender, people with disabilities, immigrants) Position open until filled. RTS is an Equal Opportunity Employer.
Salary.com Estimation for Crisis Intervention Manager / Family Advocate (FT) in San Carlos, CA
$63,499 to $81,889
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