Senior Experience Planner

RAPP
Los Angeles, CA Full Time
POSTED ON 11/9/2021 CLOSED ON 4/14/2022

What are the responsibilities and job description for the Senior Experience Planner position at RAPP?

RAPP LA is looking for a Senior Experience Planner

to join our award-winning Strategy team.  

ABOUT RAPP  

Our purpose  

We are the agency absolutely, utterly, fiercely focused on the person. We use our data, technology, and creative smarts to make meaningful, connections with every single person a brand knows.  

As a guiding ethos, RAPP stands up for Individuality and that’s in our agency value proposition. We’re committed to racial justice, equality, representation, and unbiased economic opportunity. We know that the resilience of our diversity helps us create our best work, and believe in harnessing the resilience of all our Fiercely Individual people. That is the difference among us because that’s the surest way to impact our business and network culture.  

Our family  

We are a member of Omnicom’s Precision Marketing Group (OPMG) focused on digital and CRM marketing.   

Our home  

If we learned anything this year, it’s that our organization truly can implement a “work where you work best” philosophy.  We still have physical offices, and, if they’re open, you are welcome to use them whenever you like. RAPP in the heart of LA’s Silicon Beach, our dog friendly community is a pulsing center of creativity and great indoor/outdoor hangouts.  

No pressure, though - if you aren’t comfortable with coming in while COVID-19 plays out, you can still work where you work best. That said, while we do have our “work where you work best” philosophy, we legally have to care about what state you claim permanent residency in (it’s a tax thing).  

Our clients 

From creating inspiring experiences behind the wheel to defining the future of online learning, and everything in between, we provide smart solutions for companies like Toyota, AAA, the University of Phoenix, and more. 

ABOUT YOU  

You have 4 years of relevant experience in strategic planning. Proven knowledge of CRM and prior experience developing campaigns, including business rules and targeting. Passion and experience around the Automotive industry and/or Luxury market a BIG plus. Rapp is seeking a Senior Experience Planner to focus on Automotive clients for our agency. Using a data-inspired approach you’ll architect customer journeys, illuminating opportunities for engagement and delivering deep customer value when it matters most. Your insights help us understand what moments in the journey we must win, what information customers are looking for, what channels they use and who influences their judgment. 

What else? Maybe you're a movie aficionado. Or maybe you have an impressively large vinyl collection? We’d love to know what makes you, you.

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