Account Manager

Job Description

Rathe Associates is currently seeking a well-rounded professional to join our team as an Account Manager. This role focuses on managing and developing relationships with existing accounts while also seeking opportunities to expand our business within the plumbing supply wholesaler market in the NYC/Long Island territory.

Responsibilities

• Customer Engagement: Assess your account's needs, provide assistance with any issues they encounter, and ensure satisfaction with our products and services.
• Sales Development: Actively promoting and selling our residential and light commercial hydronic heating equipment, including boilers, pumps, controls, radiant floor heating, and related products, to encourage stocking our products within the wholesalers' inventory.
• Relationship Management: Build and maintain strong relationships with key stakeholders at each account, including decision-makers and purchasing managers, to foster long-term partnerships and drive business growth.
• Product Knowledge: Develop a deep understanding of our product offerings to effectively communicate their features, benefits, and applications to customers, addressing any technical inquiries or concerns.
• Market Research: Stay informed about industry trends, competitor activities, and market dynamics to identify potential opportunities for expanding our product reach and market share.
• Reporting: Keep detailed records of customer interactions, sales activities, and market feedback to provide regular updates to the management team and contribute to strategic decision-making.

Qualifications

• Previous experience in the role.
• Strong communication and interpersonal skills, with the ability to effectively engage with customers and build rapport.
• Self-motivated and results-driven, with a demonstrated ability to meet or exceed sales targets and objectives.
• Comfortable with a dynamic work environment and able to adapt quickly to changing priorities and challenges.
• Valid driver's license and willingness to travel within the designated territories as needed.

About Rathe Associates

At Rathe Associates, our core value is to always give more to the customer than they expect. We make our money selling equipment, however, we earn our customers' trust by providing solutions to their problems. Essentially, we are nothing more than problem solvers. This means that we measure success not only in financial terms but also by the positive impact we have on our customers' business.

Founded in 1969, Rathe Associates is a manufacturer's representative of hydronic mechanical and plumbing equipment with a specialization in heating, domestic hot water, and radiant floor heating projects. Our equipment can be found anywhere from single-family houses to mansions and skyscrapers.

What it's Like to Work Here

Ask anyone who works here, and you'll hear the same passion in their voice. We all share a common interest in problem-solving for our customers. Our team members have a positive attitude, problem-solving abilities, and patience, enabling them to provide excellent customer service even during fast-paced days. Our culture has resulted in an industry-low turnover rate. Don’t miss out on this rare opening with us!

How You Will Benefit From This Role

• Skill Enhancement: As an Account Manager, you'll refine your communication, negotiation, and relationship-building skills through daily interactions with clients. These skills are essential for nurturing existing accounts and cultivating new business opportunities.
• Sales Mastery: This role provides a platform to hone your sales abilities, from identifying leads to closing deals. You'll gain hands-on experience in persuading clients to stock our products and fostering long-term partnerships.
• Market Insight: By actively engaging with clients and staying attuned to market trends, you'll develop a keen understanding of customer needs and preferences. This market insight will not only benefit your current role but also lay a foundation for future career growth.
• Strategic Thinking: Managing a portfolio of accounts requires strategic planning and problem-solving skills. You'll learn to analyze data, identify opportunities, and develop tailored solutions to meet the unique needs of each client, enhancing your strategic acumen.
• Professional Growth: Working in a dynamic and supportive team environment at Rathe Associates, you'll have ample opportunities for professional development and advancement. Your contributions to account management and business development will directly impact the company's growth trajectory and your career progression.

Job Types: Full-time, Commission

Pay: $80,000.00 - $94,849.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off

Experience level:

• 5 years

Supplemental pay types:

• Bonus opportunities
• Commission pay
• Performance bonus

Application Question(s):

• Is the salary range acceptable?
• Rate your abilities searching the internet for information (1-10; 10 = I can find anything)

Ability to Relocate:

• Farmingdale, NY: Relocate before starting work (Required)

Work Location: In person

Salary : $80,000 - $94,849