What are the responsibilities and job description for the Account Manager position at Razorfish?
Hi there! We’re Razorfish. We’ve been leading the marketing industry with our digital expertise since the start of the internet. But in 2020, we did a full reboot. What’s different? It all starts with people. Weird, wonderful, complex people - with diverse backgrounds in strategy, creative and technology. But no matter how different we are, we all have one thing in common. We believe our differences are our strength. So we push for inclusion, challenge convention and bring in new perspectives, to inspire new ideas. Because when we connect by understanding what makes people different, we can create unforgettable experiences that enrich lives.
We are looking for an Account Executive to join our team here in NYC. This person will be supporting a large piece of business within one of the agency’s largest account. Our client, is one of the largest global financial services brand and eager to further establish itself as a leader in the digital space. We are in need of someone who can be a true partner to our client and cross-functional agency team, and to support the larger team in creating effective creative work.
Responsibilities:
The Account Executive works in conjunction with the account team to fulfill client campaign planning, execution, management and analysis. This role interfaces with our clients on a daily basis and is responsible for building and maintaining a strong working relationship. This position is designed for someone with at least 1-2 years of work experience and is the key contributor for all client day to day issues and projects.
Account Executives also work closely with the project management, strategy, data, analytics, and creative and mail/email production teams to appropriately define the client’s opportunity and deliver a set of solutions aimed at fulfilling brand objectives. Being able to multi-task, problem solve, bring a 'can-do' attitude, and a proven ability to work in a collaborative environment is paramount.
The successful candidate will have digital experience with websites.
Responsibilities:
- Anticipates client questions and has thought out answers/solutions
- Demonstrates thinking/communicating from the client's perspective as well as Razorfish Account Management
- Performs day-to-day client contact
- Schedules client meetings and responsible for conference reports
- Coordinate deliverables for weekly status reports (projects, due dates, etc)
- Partners with the project management team to ensure commitments made are realistic, within scope and delivered without error
- Prioritizes & sets expectations on deliverables
- Drives client communication and cross team coordination
- Excel and MS Office proficiency required
- Exceptional written and verbal communication skills
- Strong time-management and organizational skills
- Strong client-service orientation and proven team player
- Flexible to evolving responsibilities and last-minute changes
- Understands marketing reporting and able to contribute insights
- 1-2 years’ experience with a digital agency
- Experience working with website; website team work involves working end to end from discovery to delivery of website projects
- BA in marketing, advertising or related field.
Additional Information
All your information will be kept confidential according to EEO guidelines.
