Customer Service Representative
Job Posting for Customer Service Representative at RBGlobal
Under the direction of the Customer Service Manager, the Customer Support Representative:
- Adheres to the organization’s Service Level Agreement by providing timely responses to incoming customer support tickets. These tickets range from basic to moderately complex application and browser related issues.
- Ensures a high level of customer satisfaction by communicating clearly and accurately.
- Logs all customer contact in the support ticketing system and maintains complete and accurate information.
- Develops and maintains strong technical and business expertise of the SmartEquip applications.
- Develops and maintains a strong understanding of customer’s requirements and processes.
- Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers.
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Job openings at RBGlobal
RBGlobal
North Franklin, CT
Part Time
RBGlobal
Chicago, IL
Full Time
RBGlobal
Chambersburg, PA
Full Time
RBGlobal
Odessa, MO
Part Time
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