What are the responsibilities and job description for the Customer Service/Office Assistant position at RDE Logistics?
Our team of Coordinators are responsible for supporting all day-to-day office operations with the goal of providing a positive, safe, productive experience. This position is responsible for offering the highest level of customer and employee service while assisting with the management of high-volume, high-touch services and programs.
We bring an upbeat, positive attitude to everything we do in order to accomplish our objectives. Excellent organizational, problem-solving, and written and verbal communication skills are critical to our success. We are multi-faceted, dynamic, and engaging, and our work touches many aspects of what contributes to the success of its employees!
What you’ll do:
- Working under the direct supervision of your onsite manager, act as a primary point of contact for the office and assist with daily operational requirements, such as: access card management, reception services, shipping and receiving, facilities management, space planning, office culture and morale, and vendor management.
- Engage with employees at all levels of the organization to get the “pulse of the culture” within the workplace while providing a positive employee and guest experience for all.
- Participate in Safety and Security meetings as needed.
- Assist with employee departures, making sure work area is left neat and clean, office supplies are picked up and returned to stock, forward paperwork left behind to the correct individual or discarded, and access cards are collected and returned to the Workplace team.
Who you are:
- A minimum of a year of previous experience working in a fast-paced office or professional work environment. Experience within tech sector a plus.
- Genuine interest in providing an outstanding level of service.
- Passion – your work matters, and you deliver it with an upbeat, positive attitude with attention to detail.
- Proactive attitude - check in with team early and often, alert the appropriate staff when there’s an issue and always strive to provide outstanding customer service.
- Able to respond after hours for emergencies and able to work outside of designated hours as needed.
- Full knowledge of MS Office Suite – Word/Excel/PowerPoint.
Job Type: Full-time
Pay: $19.00 - $25.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Palo Alto, CA 94304: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location