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Customer Service/Appointment Setter

Re-Bath Decatur
Decatur, IL Full Time
POSTED ON 5/20/2024

Job description

Re-Bath is the leading bathroom remodeling company in central Illinois. We are looking for the right person to join our dedicated team of professionals as a full-time customer service representative. The qualified candidate will perform a variety of duties ranging from lead generation to clerical work while specializing in providing energetic and friendly customer service.

Responsibilities:

  • Client Relationships: greet clients in the showroom, answer phones, qualify and schedule appointments for our sales team.
  • Sales Support: prepare and maintain sales materials and contracts for Designers, assist with maintaining sales schedule.
  • Assist the Operations team with rehash and outbound calling to past appointments.
  • Perform other administrative duties as required.

Qualifications:

  • Excellent customer service with an emphasis on phone skills – this is the biggest part of the job, and you need to excel at it.
  • Attention to detail with outstanding organizational skills.
  • Efficient PC and data entry skills.
  • Ability to work well with others in a tight team environment.
  • The desire to put customers first at all times!

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

  • Health insurance
  • Life insurance
  • Paid time off

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends

Experience:

  • Customer support: 1 year (Required)
  • Computer skills: 1 year (Required)
  • Cold calling: 1 year (Preferred)

Language:

  • English (Required)

Ability to Relocate:

  • Decatur, IL 62523: Relocate before starting work (Required)

Work Location: In person

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