Customer Service Representative

Ready2HireNow
Cumberland, MD Full Time | Contractor | Part Time | Other | Temporary
POSTED ON 6/6/2024 CLOSED ON 6/13/2024

What are the responsibilities and job description for the Customer Service Representative position at Ready2HireNow?

Overview:
We're in search of seasonal Customer Service Representatives who are open to working flexible hours, whether it's full-time or part-time, to accommodate the influx of calls. The perfect candidate will possess outstanding communication abilities and a genuine zeal for helping customers.

Duties:
-Processing reservations, changes, and cancellations for various parks agencies

-Answering questions about park availability and camping policies

-Helping customers navigate the reservation website

-Remaining polite and professional, and adhering to quality and efficiency standards

Skills:
- Phone etiquette skills
- Proficient in data entry
- Fluent in English; bilingual in Spanish is a bonus not required
- Excellent communication and customer service skills

Job Types: Full-time, Part-time, Contract, Seasonal

Pay: From $16.00 per hour

Expected hours: 10 – 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • Day shift
  • Evening shift
  • Morning shift

Weekly day range:

  • Monday to Friday
  • Weekends as needed

Work setting:

  • Call center
  • In-person
  • Office

Ability to Commute:

  • Cumberland, MD 21502 (Required)

Ability to Relocate:

  • Cumberland, MD 21502: Relocate before starting work (Required)

Work Location: In person

Salary : $16

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