What are the responsibilities and job description for the Customer Service Representative position at Ready2HireNow?
Overview:
We're in search of seasonal Customer Service Representatives who are open to working flexible hours, whether it's full-time or part-time, to accommodate the influx of calls. The perfect candidate will possess outstanding communication abilities and a genuine zeal for helping customers.
Duties:
-Processing reservations, changes, and cancellations for various parks agencies
-Answering questions about park availability and camping policies
-Helping customers navigate the reservation website
-Remaining polite and professional, and adhering to quality and efficiency standards
Skills:
- Phone etiquette skills
- Proficient in data entry
- Fluent in English; bilingual in Spanish is a bonus not required
- Excellent communication and customer service skills
Job Types: Full-time, Part-time, Contract, Seasonal
Pay: From $16.00 per hour
Expected hours: 10 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- Call center
- In-person
- Office
Ability to Commute:
- Cumberland, MD 21502 (Required)
Ability to Relocate:
- Cumberland, MD 21502: Relocate before starting work (Required)
Work Location: In person
Salary : $16