What are the responsibilities and job description for the IT Administrator II position at Recurly?
About Recurly:
Recurly, Inc. provides a versatile subscription management platform to manage the entire subscription lifecycle for market-leading brands worldwide. Subscription businesses such as Sling TV, BarkBox, FabFitFun, Cinemark and Fubo.tv depend on Recurly to harness the power of the subscription model and drive recurring revenue growth. Since its launch in 2009, Recurly has deployed subscription billing for thousands of companies across 42 countries. Our platform empowers billions of credit card transactions and has enabled customers to recover $450 million in Revenue.
Recurly is backed by Accel-KKR, a leading technology-focused private equity firm with over $9 billion in capital commitments. The partnership offers Recurly access to significant capital and resources to make continued investments in technology and platform innovation and expand our go-to-market initiatives.
The anticipated salary range for this position is up to $100,000, annually. Starting pay will depend upon job-related factors including relevant experience and skills. We are currently in a hybrid mode, and this role would be expected to be in the office approximately twice a week. The office is in Boulder, CO, steps away from Pearl Street Mall.
The IT Administrator II will work with Recurly’s IT infrastructure. They will perform both technical and administrative tasks to ensure the functionality, efficiency, and satisfaction of Recurly’s corporate staff.
The IT Administrator II must be knowledgeable in macOS software and systems. The role requires critical thinking and problem solving with high attention to detail. Since end-user support and teamwork are important aspects of the role, excellent communication and people skills are required.
Responsibilities
- Provide technical support and training for end users
- Assist with the configuration and deployment of end-user systems
- Install and configure software and hardware (OS, applications, etc)
- Collaborate with other teams to maintain standards and functionality
- Maintain inventory levels such as equipment, peripherals, etc.
- Ensure meeting room functionality and organization
- Provide A/V assistance for company meetings
- Keep IT related supplies clean and organized
Requirements
- 3 years of experience as an IT Administrator in a macOS environment
- Ability to assume increased responsibility
- Experience with GSuite, SSO, MFA, Okta, Jamf, Salesforce, BetterCloud is a plus
- Ability to be a self-starter
- Ability to take ownership of issues and drive them to resolution
- Very detail oriented with a high sense of urgency
- Excellent communication, organizational, and interpersonal skills
- Ability to provide mentoring and teaching to junior members of the team
Benefits:
As a full-time employee, Recurly offers competitive benefits programs, perks and options designed to fit your needs and the needs of your family. We offer medical, dental and vision benefits and a menu from which to choose options that work best for you and eligible dependents. We also offer life insurance, short and long-term disability, hospital indemnity, critical illness coverage, employee accident protection, health savings account (HSA) with company contribution & flexible spending account (FSA) options, employee assistance program, Legal and Pet Insurance.
Other perks may include:
Optional remote or in office work
401(k) Retirement Plan and company match
Company equity
Flex Time Off
Company Events
Training/Development
Tuition reimbursement
Commuter benefits
Volunteer opportunities
Monthly internet stipend
Recurly is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law. Recurly is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at talent@recurly.com
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