What are the responsibilities and job description for the Account Manager position at Red Olive?
Full Time Position
Account Manager
This is an on-site salaried position, based in Sandy, UT. Please do not contact us about outsourcing; please no recruiters.
We’re looking for an Account Manager to join our digital agency. In this role, you will work closely with your assigned clients to identify their needs and/or challenges and recommend targeted solutions that incorporate appropriate Red Olive digital solutions. This person would be a hands-on, strategic leader responsible for seeing client projects from start to finish. Someone who possesses project management orientation is essential as well as an ability to engender trust and confidence with clients.
requirements
1-3 years of digital marketing industry or Agency experience.
Operating as the lead point of contact for any and all matters specific to your digital marketing accounts
Building and maintaining strong, long-lasting client relationships
Overseeing client account management, including negotiating contracts and agreements
Job Responsibilities
Serve as the lead point of contact for all client account management matters
Build and maintain strong, long-lasting client relationships
Negotiate contracts and close agreements to maximize profits
Develop trusted advisor relationships with key accounts, client stakeholders and executive sponsors
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Prepare reports on account status
Collaborate with sales team to identify and grow opportunities
Assist with challenging client requests or issue escalations as needed
Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
Solid experience with account/project management software (e.g.Core, Teamworks) Google Suite and MS Office (particularly MS Excel, Word)
Experience delivering client-focused solutions to customer needs
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Excellent listening, negotiation and presentation abilities
Strong verbal and written communication skills
Benefits
Medical Insurance
Dental Insurance
Matching 401k
Vision Insurance
Long Term Disability Insurance
Holiday Pay
Remote Work 3 Days a Week
Vacation Pay
Onsite gym w/full-time trainer, private showers, bike lockers
On-site restaurant w/ subsidized breakfast and lunch
Paid EAP, unlimited access to therapists
Covered Parking
Life Insurance
Half Day Fridays
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