What are the responsibilities and job description for the Manager in Training (MIT) position at Red Roof Plus+ & Suites Erie PA?
Responsibilities include but are not limited to:
- Ensure the entire front desk team work with a sales focused attitude and are aware of sales opportunities within the hotel which will assist with the maximization of revenue
- To deliver loyalty program benefits and promote enrollment of RediStay members
- Training of Team members
- Supervise the day-to-day operations of the unit, leading and mentoring staff
- Provide input in hiring decisions and performance of workgroup
- Work closely with others in department to identify and correct problems and make recommendations to remedy problems
- May act as supervisor in supervisor’s absence
Qualifications:
- Must follow company, brand, and property guidelines and hold front desk staff accountable to uphold such guidelines and standards
- Supervise front desk agents, ensuring the correct sequence of events for proper registration, check in and checkout of guests
- Provide training and support to front desk agents
- Knowledge of RediStay, Synxis, or other world Class Property Management System is required
- Knowledge and understanding of computer systems such as Microsoft, Google, etc.
- Familiarity and experience with Online Travel Agencies, social media websites, Medallia or another review tracking software.
- Familiarity with general hotel procedures and front office management.
- May be assigned other duties by the Hotel General Manager and Assistant General Manager.
- Provide coverage of Front Desk, Housekeeping, Maintenance, Houseman & Laundry when directed by management.
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Schedule:
- 8 hour shift
Experience:
- Hotel experience: 1 year (Preferred)
- Management: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person
Salary : $13 - $15
General Manager in Training
Advance Auto Parts -
Erie, PA
Environmental Services - Manager in Training
Healthcare Services Group, Inc. -
SAEGERTOWN, PA
Store manager in training
SF Demo - CVS Health -
Meadville, PA