What are the responsibilities and job description for the Software Support Manager position at Reep Management?
STOP LOOKING AND JOIN AN AMAZING TEAM AND A FAST GROWING MANAGEMENT COMPANY. REEP is a property management compnay with great benifits and competitive pay. REEP knows how important family time is as well as personal time off for physical and mental health that is why REEP offers 7 paid holidays, 10 days PTO your first 2 years. Nothing is more imporatenat that taking care of your personal health, we offer Dental, Vision, Medical, and life insurance. Full time employees will also recieve 5 days berevement leave for immediate family and 3 days for extended family. Apply and join our team today!
REEP Management
REEP Management
Software Support Manager
IMMEDIATE SUPERVISOR: Controller
Reep is now h
Reep is now h
Responsibilities:
- Provides day-to-day software support for all REEP’s property management systems in coordinating with all REEP locations to maintain functionality and resolve support requests efficiently, timely, and accurately
- Managing implementation and employee training on all new and existing software, updates, integrations, and rollouts throughout the company
- Serve as dedicated point of contact for implementation project results and coordination including software setup/configuration managing REEP’s software providers and suppliers
- Acquisition support, oversees all aspects of setting up or offboarding software for new properties
- User access management for all REEP software systems, maintaining varying levels of access needed for all roles in the company.
- Maintain working knowledge of computers necessary to operate effectively with company systems and programs
- Impart best practices in the use of our software
· Report progress in weekly team meetings
· Provide suggestions on products, issues, and procedures to refine the implementation
Qualifications:
· Property Management experience required.
· Multi-Family Software experience required in Resman, Yardi or OneSite. Be prepared to demonstrate these skills.
· Very strong analytical and problem-solving skills
· Must have strong attention to detail when communicating with end users
· Excellent organizational skills and ability to work, identify needs and resolve them independently
· Must have basic knowledge and demonstratable skills in Microsoft Office Suite
· High school diploma. (Required) Associates/ Bachelor’s degree (Preferred)
DRIVING/TRAVELING REQUIREMENTS
• Minimal need (5% to 10% of the time) to utilize personal transportation to visit properties, and run related errands. May apply.
• Must have and maintain a valid driver’s license and automobile insurance.
• Must have and maintain access to street legal, reliable transportation.
• Minimal need (5% to 10% of the time) to utilize personal transportation to visit properties, and run related errands. May apply.
• Must have and maintain a valid driver’s license and automobile insurance.
• Must have and maintain access to street legal, reliable transportation.
Salary : $57,000 - $60,000
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