The salary of a Software Support Manager in the United States varies depending on several factors, including experience, location, education level, marketing trend and company sizes.
As of March 01, 2025, the average annual salary for a Software Support Manager in the United States is $133,102. According to Salary.com, salaries can range from a low of $97,325 to a high of $177,832, with most professionals earning between $114,375 and $156,516.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $156,516 | $13,043 | $3,010 | $75 |
| Average | $133,102 | $11,092 | $2,560 | $64 |
| 25th Percentile | $114,375 | $9,531 | $2,200 | $55 |
An entry-level Software Support Manager with less than 1 year of experience earns about $124,795. With 1-2 years of experience, the average salary increases to $125,625. For 2-4 years of experience, the pay typically rises to $127,008. Senior-level professionals with 5-8 years of experience earn around $130,328, and those with over 8 years of experience can expect an average of $138,627.
| Levels | Salary |
|---|---|
| Entry Level Software Support Manager | $124,795 |
| Intermediate Level Software Support Manager | $125,625 |
| Senior Level Software Support Manager | $127,008 |
| Specialist Level Software Support Manager | $130,328 |
| Expert Level Software Support Manager | $138,627 |
| Entry Level | 6% |
| Mid Level | 6% |
| Senior Level | 5% |
| Top Level | 2% |
| Experienced | 4% |
Salaries in the United States differ widely between states due to factors like cost of living, local economies, and industry presence.
What Am I Worth?
Salaries in the United States can vary greatly between cities due to factors like cost of living, local economies, and industry presence.
As of March 01, 2025, our research reveals a significant shift in Software Support Manager compensation over the past six years. For example, the median salary increased from $128,494 in 2023 to approximately $129,000 in 2024. (For a detailed analysis of Software Support Manager salary trends, click here.)
Key factors like location, experience, industry demand, and economic growth significantly influence salary variations, making them important to consider.
Salary.com job board provides millions of Software Support Manager information for you to search for. Click on search button below to see Software Support Manager job openings or enter a new job title here.
Here are companies hiring for Software Support Manager and their salaries, click below for more details.
| Core Compensation | ||||
| Core Compensation | Median | % of Total | ||
| Base Salary | $133,102 | 69.4% | ||
| Bonus | $6,337 | 3.3% | ||
| Value of Benefits | ||||
| Core Compensation | Median | % of Total | ||
| Social Security | $10,667 | 5.6% | ||
| 401K/403B | $5,856 | 3.1% | ||
| Disability | $2,789 | 1.5% | ||
| Healthcare | $8,352 | 4.4% | ||
| Pension | $7,530 | 3.9% | ||
| Time Off | $17,162 | 8.9% | ||
| Total Compensation | $191,795 | 100% | ||
| Degree Level | % of user with this level of education |
|---|---|
| No Diploma | 0.8% |
| High School | 13.2% |
| Associates | 10.8% |
| Bachelors | 54.2% |
| Masters | 19.7% |
| Doctorate | 1.3% |
What Am I Worth?
The average annual salary of Software Support Manager is $133,102. In case you are finding an easy salary calculator, the average hourly pay of Software Support Manager is $64; the average weekly pay of Software Support Manager is $2,560; the average monthly pay of Software Support Manager is $11,092.
A Software Support Manager's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Software Support Manager earns the most in San Jose, CA, where the annual salary of a Software Support Manager is $167,043.
The highest pay for Software Support Manager is $177,832.
The lowest pay for Software Support Manager is $97,325.
Software Support Manager oversees software support staff. Manages department budget to ensure goals are met. Being a Software Support Manager establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Additionally, Software Support Manager researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Software Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Software Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required.
Specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
Scrum: Using an agile process for managing the lifecycle development of software products.
SQL: Structured Query Language) is a domain-specific language used in programming and designed for managing data held in a relational database management system (RDBMS), or for stream processing in a relational data stream management system (RDSMS).
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)
With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.
