How much does a Software Support Manager make in the United States? The average Software Support Manager salary in the United States is $130,597 as of May 28, 2024, but the range typically falls between $112,222 and $153,571. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Software Support Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Software Support Manager Salary $95,493 US May 28, 2024
25th Percentile Software Support Manager Salary $112,222 US May 28, 2024
50th Percentile Software Support Manager Salary $130,597 US May 28, 2024
75th Percentile Software Support Manager Salary $153,571 US May 28, 2024
90th Percentile Software Support Manager Salary $174,487 US May 28, 2024
25% $112,222 10% $95,493 90% $174,487 75% $153,571 $130,597 50%(Median) Didn’t find job title? Click
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What skills does a Software Support Manager need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.

2.

Scrum: Using an agile process for managing the lifecycle development of software products.

3.

SQL: Structured Query Language) is a domain-specific language used in programming and designed for managing data held in a relational database management system (RDBMS), or for stream processing in a relational data stream management system (RDSMS).

Leadership 5.88%
Scrum 2.23%
SQL 1.2%
Others 90.69%
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Job Description for Software Support Manager

Software Support Manager oversees software support staff. Manages department budget to ensure goals are met. Being a Software Support Manager establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Additionally, Software Support Manager researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Software Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Software Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)... View full job description

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Salary.com job board provides millions of Software Support Manager information for you to search for. Click on search button below to see Software Support Manager job openings or enter a new job title here.

Job Openings for Software Support Manager
  • This is a fully in-office position in Irvine, CA. Summary. The IT Support Manager will be responsible for overseeing the IT Infrastructure help desk. suppo...
    - 2 Months Ago
  • Job Description. Position Title. MRO Sales and Customer Support Manager. Location. Baltimore, MD, US, 21220. Date. Tue, 11 Jun 24 06:02:44 CDT. Company Nam...
    - 15 Days Ago
  • Description. HIRING. BONUS. This position also includes a $1,000 sign on bonus. $250 at hire, $250 after 60 days, $250 after 120 days, $250 at 6 months. Mu...
    - Just Posted
  • Description. HIRING. BONUS. This position also includes a $1,000 sign on bonus. $250 at hire, $250 after 60 days, $250 after 120 days, $250 at 6 months. Mu...
    - Just Posted
  • Description. HIRING. BONUS. This position also includes a $1,000 sign on bonus. $250 at hire, $250 after 60 days, $250 after 120 days, $250 at 6 months. Mu...
    - Just Posted

Career Path for Software Support Manager

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Software Support Manager, the first career path typically progresses to Aircraft Support Engineering Senior Manager.

Additionally, the second career path typically progresses to Aerospace Maintenance Engineering Senior Manager.

Those that have already made the climb...
Glyn A. Rodgers, President-Matrix PDM Engineering
Matrix Service Company provides engineering, fabrication, construction, and maintenance services to support critical energy infrastructure and industrial markets in the United States, Canada, and internationally. It operates through three segments: Utility and Power Infrastructure; Process and Industrial Facilities; an... More
Fiscal Year Ended in 2023
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Software Support Manager salary varies from city to city. Compared with national average salary of Software Support Manager, the highest Software Support Manager salary is in San Francisco, CA, where the Software Support Manager salary is 25.0% above. The lowest Software Support Manager salary is in Miami, FL, where the Software Support Manager salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Software Support Manager, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
112222
153571
130597

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
116648
165306
136815
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Software Support Manager in the United States. The base salary for Software Support Manager ranges from $112,222 to $153,571 with the average base salary of $130,597. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $116,648 to $165,306 with the average total cash compensation of $136,815.
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For a real-time salary target, tell us more about your role in the four categories below.

112222
153571

 

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Skills associated with Software Support Manager: Solution Delivery, Workaround Development, Technical Troubleshooting, Customer Support ...More

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Software Support Manager Salary in United States
Software Support Manager Salary Graph, Regional Distribution and Summary