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Summary Description:
The Quality Lead is responsible for ensuring the quality of products in accordance to the procedures outlined in Refresco’s Quality Assurance Manual and Standard Operating Procedures.
Essential Functions:
- Adhere to all health and safety policies/procedures, Good Manufacturing Practices (GMPs) and wear the required personal protective equipment (PPE) while in the warehouse or production areas (including but not limited to hairnets/beard nets, safety glasses, hearing protection, steel toe boots and seatbelts while operating forklifts)
- Responsible to adhere to food quality and food safety as per quality standards and/or Safe Quality Food requirements.
- Perform all duties in the QA Technician job description if needed.
- Monitor and maintain water treatment system in accordance with the requirements of the production schedule.
- Ensure accurate test results by maintaining proper operation, cleanliness and calibration of laboratory equipment.
- Maintain laboratory cleanliness at all times.
- Conduct routine checks on production line as needed.
- Test products on hold and determine disposition.
- Assist and coordinate seam evaluation with OEM vendors.
- Send product samples to Columbus or Customers as required.
- Send water samples to 3rd party laboratory quarterly and annually.
- Conduct or carry out training as required to maintain and optimize performance or increase cross-function ability between departments.
- Conduct verification inspections of employee tasks or reports as needed to ensure product quality.
- Execute job according to QA standards and testing requirements in order to maximize process and minimize non-conformance.
- Must accurately complete all associated documents as per QA SOP Manual.
- Understand inventory levels and support PO creators as needed.
- Provide leadership for cross-functional teams during finished product hold investigations.
- Carry out other duties as assigned.
Required Skills and Competencies:
- Proficient in Excel, Word, SAP and Power Point
- Ability to analyze and solve problems, results oriented
- Organized and detail oriented, adaptable to change
Proficiency Level:
- Level I – meet or exceed job description requirements in the first year.
- Level II – meet or exceed job description requirements in the first year, including QA Technician, QA Micro and QA Support role responsibilities.
- Level III – same as level II including laboratory staff scheduling, performance feedback, CI project participation and supervisor shadowing.
Education and Experience:
- Bachelor’s degree or Diploma in Food Science, Quality or related discipline
- Minimum 3 years of experience in Quality within a manufacturing environment, preferably food/beverage industry
- Knowledge of quality systems (GMP, HACCP, SQF) – certification ideal
Working Conditions:
- Physical - Continuously standing or walking.
- Visual/Sensory - This position requires regular need to give moderate attention with one or two senses at a time.
- Work environment - Work and environment are very repetitive.
- Mental Stress - There is pronounced pressure from deadlines, production quotas, accuracy or similar demands.
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
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