Sales Relationship Manager

Job Description

Role Details

Role title Sales Relationship Manager

Reports to Franchise Business Manager

Number of direct reports 0

Reason the role exists

The franchise Sales Relationship Manager’s primary responsibility is to manage the leads/ prospects in the pipeline taking them through to the franchise sale to support the organization's growth and revenue targets. They will work collaboratively with theFranchise Business Manager.

Responsibilities

Key areas of responsibility The area and extent of value this drives in the company

1 Sales Relationship Ensure that you areManagement Meeting their monthly KPIs

• Contacting new prospects within 24 hours of them being allocated to you
• Not letting deals rot in the pipeline and are actively progressing them to the sale
• Actively talking with leads/prospects to progress them through the due diligence process

KPIs (measures of success)

KPI (aligned with above key How the KPI is assessed areas of responsibility)

2 Sales Relationship Managers Sales Relationship Managers delivering on targets as set by Management from time to time

Relationships

Key relationships Nature of relationship

1 Franchise Business Manager Sales Relationship Manager reports FBM

• Work with Franchise Business Manager to ensure you have access to information/tools to deliver on prospecting targets

Deliver on targets as set in Operational Master Plan Attend Training and support sessions (induction and ongoing)

Required skills

Skill Description of skill

Sales skills Someone who is driven with good attention to detail Quick to make decisions Great motivational skills Excellent phone and email communication skills Persuasive Understanding of offer and ability to sell it

Results-driven Ensures that team delivers against growth targets Results-oriented

Experience Experience in Sales and customer relations

Key roles in the recruitment process

Franchise network developers Contacting people through LinkedIn to see if they are interested in finding out more about the opportunity If interested enter their details into a prospects list to be followed up

Sales relationship managers Following up people on the prospects list in Pipedrive and providing a high-level introduction to the franchise opportunity and inviting them to attend the initial live briefing webinar

• Maintaining contact with them to help them progress effectively through the due diligence process

• Helping the head office team provide the best information to prospects to assist the due diligence process

• Ensure that prospects are communicated with and facilitate meetings and communication with Management throughout the process

Franchise Business Manager Manager of the Sales Relationship Managers Managers Franchise Network Development team Provides reports Ensures team is meeting targets as set by Management Provides support

Job Type: Part-time

Pay: From $15.00 per hour

Benefits:

• Flexible schedule
• Work from home

Schedule:

• Monday to Friday

Supplemental Pay:

• Bonus pay

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 5 years (Preferred)

Work Location: One location