Service Technician

Position Title: Service Technician and Equipment Installer

OBJECTIVE:

• To maintain proper operation of all vending, cafeteria and any other equipment, facility or property owned by Refreshments Inc.
• To keep minimum down time of all vending and cafeteria equipment

Equipment prep and installation:

• Install and moving of equipment on location
• Setup of new equipment
• Refurbishing of existing equipment
• Pure One water preparation and installation
• Preventive maintenance on Ice makers, cafeteria equipment and vending machines
• Support and assist in special projects
• Keeping ground, shop and warehouse area neat, organized and free of clutter

Service Calls:

• Service calls will be dispatched by a central dispatch but can also be made by members of management.
• Calls are to be responded to in a prompt manner and in order of urgency
• Any information about needed parts or problems that may cause a piece of equipment to be down for an extended period of time should be passed along to dispatch or management immediately to be passed along to customer if needed
• Open time – when no calls have been dispatched the service tech should work in shop or do preventive maintenance and trouble shoot equipment in existing accounts
• A service call may be, but not limited to: * Repair or trouble shoot a piece of vending or cafeteria equipment
• Assist in emergency situations of product or non-technical situations as deemed necessary by management
• To assist with maintenance of buildings and grounds
• Any other special project or event or needs specified by management

On Call Duty:

1. Rotation of Service technicians to cover after hours call – nights and weekends

2. Calls will be dispatch though a company answering service but may be called by

Members of management

Training:

Attend scheduled training sessions or seminars from manufacture representatives or industry experts

Customer Response:

• Insure good customer relations
• Seek assistance when needed by management or facility manager of location for help in trouble shooting technical problems within an account

Support:

• Support vending and cafeteria personnel when needed and necessary by management
• Keeping ground, shop and warehouse area neat, organized and free of clutter
• Work with supervisors and management to insure all aspects of Refreshments are met to company standards
• Work with supervisors and managements on special projects and events
• Any other projects or needs specified by management

Additional Incentives

• $75 phone stipend after 60 days
• Pay increase in the first year at 90 days, 6 months, and 1 year
• Company vehicle after 60 days

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• electrical: 1 year (Required)
• Refrigeration: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person