What are the responsibilities and job description for the Dealer Relationship Manager position at Regional Acceptance Corporation?
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Regular or Temporary:
RegularLanguage Fluency: English (Required)
Work Shift:
1st shift (United States of America)Please review the following job description:
Develop and manage new and existing automobile dealer relationships. Produce appropriate level of volume on a monthly basis. In addition, support all Integrated Relationship Management (IRM) initiatives directed by management.Position covers the North Phoenix market-telecommuter position-requires individual to be within the North Phoenix market
Essential Duties and Responsibilities:
The following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Maintain strong dealer relations by presenting the company’s value promise, following up on approved applications and updating the dealer on current programs and special promotions.
2. Visit or call active dealers or prospects on a daily basis and document these activities in Salesforce.com.
3. Maintain the assigned Key Performance Indicator standards set for the market.
4. Assist, as requested, in decisioning applications submitted by dealerships. In addition, upload, document and complete stipulations as required by management.
5. Assure asset quality and profitability of assigned dealers based on Regional Acceptance Corporation's loan criteria and policies.
6. Communicate dealer portfolio performance trends with dealership management.
7. Provide a high level of customer service to customers and clients in support of our Perfect Client Experience (PCE) initiatives.
8. Assist in resolving any dealer issues such as straw purchases, missing titles and missing options.
9. Assist with collection efforts, as needed.
Required Skills and Competencies:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor’s degree or equivalent work experience
2. Three years of industry-related experience
3. Excellent marketing and communication skills
4. Excellent problem-solving skills and analytical abilities
5. Excellent interpersonal skills to maintain strong relationships with dealers as well as associates
6. Strong sales and negotiation ability to close dealers on our program
7. Ability to work independently during times of limited supervision
8. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
9. Ability to travel, occasionally overnight
Desired Skills:
1. Ability to work with minimum supervision
2. Lending experience in a finance environment
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