What are the responsibilities and job description for the Assistant Branch Manager position at Regional Finance Corp. of Alabama?
Founded in 1987, Regional Finance provides services to 450,000 customers annually and provides employment for over 1750 team members and growing. We place an emphasis on making a meaningful difference in peoples’ lives by bringing a personal touch to finances and a commitment to diversity, equity, and inclusion that creates a work environment where all employees have a sense of belonging. Team members will have the opportunity to give back to their communities through our outreach program, Regional Reach, that services many organizations throughout the year such as the American Heart Association. Regional Finance is continuously expanding with future plans to become a national brand. Whether you are looking for a job in finance, customer service or even a management role, there are many opportunities for advancement within our company. Team members have an incredible benefits package, including but not limited to a comprehensive medical, dental, and vision plan, 401k plans with a company match, and PTO and paid holidays. At Regional Finance, we care about each other, our customers, and our communities and look for each Team Member’s strengths to meet our shared goals. We offer a variety of incredible benefits, including but not limited to a comprehensive medical, dental, and vision plan, 401(k) plans with matching company contributions, PTO and paid holidays, paid parental leave and an employee assistance program for mental health and counseling. Notice to California Employees, Job Applicants, and Contractors The California Consumer Privacy Act requires us to notify California employees, job applicants, and contractors of the following information relating to our collection of personal information. Categories of Personal Information We Collect We may collect the following categories of personal information from you in your capacity as an employee, job applicant, or contractor: Name Preferred and/or Maiden Name Email address Postal address Telephone number Signature Social Security number Driver’s license number Other types of state or national identification card number (e.g., state non-driver identification cards) Passport number Bank account number Insurance policy number Other financial information Internet Protocol address Employee Number Browsing history Search history Medical information Insurance policy number or subscriber identification number Any unique identifier used by health insurer to identify consumer Education information Employment history Professional or employment-related information Fingerprint Race Color Sex/gender (includes pregnancy, childbirth, breastfeeding and/or related medical conditions) Sexual orientation Age (40 and older) National origin Disability (mental and physical including HIV/AIDS, cancer, and genetic characteristics) Citizenship status Marital status Medical condition (genetic characteristics, cancer or a record or history of cancer) Military or veteran status Status as a victim of domestic violence, assault or stalking Request for family care leave Request for leave for an employee’s own serious health condition Request for pregnancy disability leave Retaliation for reporting patient abuse in tax-supported institutions Audio (e.g., customer call recordings) Electronic (e.g., web history) Rate of Pay and Bonus Plan Details Criminal, Driving, and Social Media History Dependents or Number of Allowances Job performance including disciplinary action Work Hours and Absences Inferences drawn from above information to create a profile about consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes Business or Commercial Purposes for which Personal Information will be Used We may use the personal information we collect for all purposes of providing employment to you, including the following purposes: 1. To process payroll; 2. To have you fill out applications and forms associated with your employment or prospective employment; 3. To perform a background check and drug testing; 4. To verify your ability to work in this country; 5. To have you acknowledge your agreement to certain company policies; 6. To administer and maintain benefits, including group health insurance; 7. To administer and maintain your retirement account; 8. To administer and maintain compensation including bonuses 9. To administer and maintain leaves 10. To administer and maintain licensing for commercial selling of insurance products 11. To evaluate skills and preferences for additional work assignments 12. To administer and maintain your employment record 13. For emergency contact purposes; 14. To track time and attendance at work; 15. To manage workers’ compensation claims; 16. To manage your job-related performance; 17. To grant and monitor your access to secure company facilities; 18. To engage in corporate transactions requiring review of employee records and information such as for evaluating potential mergers and acquisitions; 19. To maintain commercial insurance policies and coverages, including for workers’ compensation and other liability insurance; 20. To administer programs during a pandemic; and 21. To comply with federal and state law. Accessibility We are committed to ensuring this notice is accessible to individuals with disabilities. If you wish to access this notice in an alternative format, please contact us at 864-448-7000. NOTICE TO CALIFORNIA EMPLOYEES, JOB APPLICANTS, AND CONTRACTORS For more information about the categories of personal information we may collect from you and the business or commercial purpose(s) we use it for, please review our privacy policy available at www.RegionalManagement.com. Are you ready to take your career to the next level? Regional strives to positively impact the financial lives of our customers. For over 35 years, our Team Members have been passionate about supporting customers through their financial challenges in life. They take pleasure in finding solutions and lending a helping hand, both to our customers and our communities. As we continue to grow and become a national brand in consumer financing, we hope you’ll consider us for future career opportunities. If you are looking to make a meaningful impact in people’s lives by bringing a personal touch to finances, join our team today! Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button! Job Intro The core of an Assistant Manager is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for! Why work at Regional? Regional offers competitive pay! We do our best to show that we value our team members! You are eligible for a monthly bonus. Who doesn’t love a nice cash reward for their hard work? You will have promotion opportunities. We love to train our Assistant Managers into future Branch Managers! All full-time team members have access to our medical, dental, vision and 401(k) benefits! Duties and responsibilities Provide exceptional service to all customers. Process credit loan applications and use product knowledge to present loan solutions to current and potential customers. Maintain office cash with accuracy and proper security. Grow account volume through good judgment and effective customer solicitations in the branch and by telephone. Minimize delinquent debt through calling customers and collecting on past-due accounts. Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy. Transport money and deposits to and from bank. Other duties as assigned by leadership. Minimum Qualifications High School Diploma or Equivalent. Prior customer service experience in either a sales/retail environment or cash management environment. Must pass drug screen, criminal and credit background checks. Valid Driver’s License and access to a dependable automobile with liability insurance coverage. Critical Competencies Demonstrated passion for customer service. Excellent written and verbal communication skills. Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers. Thrives in a pay for performance atmosphere. Proven ability to multi-task. Working conditions This position works in an office providing customer services to customers and potential customers in person and over the phone. The AM typically works 9:00 am to 6:00 pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management. Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional’s policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
Salary : $37,399 - $0
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