What are the responsibilities and job description for the Program Manager, Growth Formats position at REI?
REI is committed to becoming a fully inclusive, antiracist, multicultural organization. To fulfill our brand promise of enabling a life well-lived outside for everyone, we are seeking candidates who demonstrate shared values of diversity, equity, inclusion, and antiracism.
This job contributes to REI’s success by accelerating the rate of scale for new Experiences growth formats at a national level. This role leads work with team members to build and manage processes, resources, plans, and capabilities to accelerate new Experiences formats.
This role will have focused leadership in one or more new formats and work to develop the divisional, cross functional, and external capabilities that support speed to market for priority growth initiatives within Experiences. Working with cross-functional partners and other Experiences team members, this role works to support format growth, sustainability, and optimize business economics.
Plans, prioritizes, and leads bodies of work in alignment with Experiences strategic growth goals and objectives.- Manages relationships with internal and external partners to transition new revenue streams and business formats from innovation to scalable capabilities.
- Adapts communication styles to work effectively with all levels, both in-person and in remote working environments.
- Establishes the measurement of strategic objectives for growth formats and evaluates the success of the program on a routine basis.
- Provides on-going feedback and communication to internal and external partners.
- Collaborates across innovation and project management functions divisionally and cross functionally.
- Ensures growth formats meet quality expectations and deliver on strategic goals at scale.
- Travels to REI Experiences locations to observe, evaluate and ensure quality of formats meets expectations.
- Models and acts in accordance with REI’s guiding values and mission.
Bring your passion and expertise
- 2 years’ experience developing, and executing business growth initiatives
- 2 years’ experience scaling new or innovative programs to drive additional revenue streams
- 2 years of overseeing revenue and expense budgets of $500K or larger
- 2 years working with external partners/vendors in support of business objectives
- Preferred experience in Project Management
- Ability to work independently with in-person as well as remote managers and peers
- Ability to travel with extended stays and/or traveling to multiple locations
- Preferred 2 yrs experience in outdoor education and/or adventure travel program operations
- Preferred Bachelor’s Degree in Business, Leisure and Recreation Management, or equivalent experience
- Actively participates and collaborates with others on one's own team and across REI for the achievement of business goals.
- Flexible in one's viewpoints and positions in order to support the direction taken by others at REI.
- Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities.
- Consolidates information from various sources including feedback from others to reach sound decisions.
- Considers the ultimate impact of decisions and actions on internal and external customers.
- Works smart by setting effective work goals, establishing priorities, and planning well in order to produce quality work.
- Executes effectively by using resources efficiently, meeting deadlines, and keeping others informed of work plans and progress toward goals.
- Clearly conveys and accurately receives information by a variety of methods and in various situations.
- Builds rapport with all kinds of people inside and outside the organization.
- Acts upon opportunities and involves and influences others in the accomplishment of worthwhile organizational goals
- Challenges the status quo, champions change and influences others to change.
REI hires, trains, and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We remain deeply committed to making the Co-op a place where everyone can feel safe and be themselves. Join us.
As required by the Colorado Equal Pay Transparency Act, REI provides a range of minimum compensation for roles that may be hired in Colorado. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. The salary range for this position may be lower or higher in different markets.
To review benefits information, including medical, retirement, and time off visit http://foryourbenefit-rei.com.
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