What are the responsibilities and job description for the Doorman position at Relais & Châteaux?
Company Description
Nestled peacefully in an idyllic setting overlooking Kenmare Bay in South West Ireland the 5 star Park Hotel Kenmare, Co. Kerry is at one with nature.
Dating from 1897 each of the 41 Bedrooms enjoy a spacious sitting area furnished with antiques and objects d'art while most have a full water view or private veranda.
The Dining Room with its stylish Champagne Bar, acclaimed menu and service is classical in every sense of the word.
Totally dedicated to resident guests this Kerry hotel has no meeting or banqueting facilities to distract the young and professional staff away from caring for residents.
After a heavenly day touring the coastal roads, playing some of the world's best golf courses or surrendering to the holistic pleasures of SÁMAS, the hotels Deluxe Destination Spa, evenings can be spent watching the legends of the silver screen in The Reel Room, a 12-seat cinema showing some of the great classics nightly.
From its conception SÁMAS was designed to soothe and revive the tension, stress and fatigue that fill our every day.
Even in ancient Ireland they had a Gaelic word for such experiences SÁMAS, indulgence of the senses.
Today you can enjoy the virtues of this bygone age in a special and quite unique place that blends healing and therapeutic traditions from the East and West with the life inspiring scenery of Kerry to revive the body, mind and soul.
Job Description
- Maintain knowledge base of the company, location, hotel and any other pertinent information.
- Assist with guest luggage
- Keep work area clean and tidy
- Review the guest list with a manager at the start of each shift.
- Promptly verbally greet guests, in addition to a smile and eye contact, and ensure immediate needs are met.
- Make an effort to recognize repeat guests and VIPs.
- Provide attentive, professional and welcoming service.
- Be able to answer guests’ inquiries and address any concerns in a thorough and helpful manner.
- Maintain organization, appearance, and cleanliness standards of all working areas, particularly the entrance, throughout each shift.
- Build a professional and genuine rapport with guests, encouraging repeat business.
- Welcome guests back upon their departure.
- Follow all sign in and out procedures for keys if applicable.
- Follow proper timekeeping policies and procedures.
Additional Information
Complimentary Healthy Meals on duty
Uniforms
Family & Friends discount rates in all properties
A day off on the day after your birthday to celebrate properly
Cylcle to Work scheme
100.00 Kenmare Living Voucher Annually
Discounted rates with Five Star Fitness
Excellent Training and Personal development
Potential to gain experience in sister properties and departments
