What are the responsibilities and job description for the Second Shift Customer Service, Data Entry position at Reliable Transportation Solutions?
NIGHT OPERATIONS TEAM - Second shift Sales Support, Data Entry, and Customer Service Office
Reliable Transportation Solutions is building a strong team of hardworking people who want to find a purpose in their work, support each other in the process, and #BeTheSolution every day. We're a small company where the owners lead by example, and they'll be grateful to have you on the team!
Reliable Transportation Solutions is building a strong team of hardworking people who want to find a purpose in their work, support each other in the process, and #BeTheSolution every day. We're a small company where the owners lead by example, and they'll be grateful to have you on the team!
BENEFITS
- Competitive pay (range is $14-$19/hr)
- Medical, dental, vision, and life insurance policies
- Paid time off
- Company events, lunches, and swag
- Supplemented gym memberships
- Small company with owners who will know your name
- Great coworkers who treat each other well and care about doing a great job
SO WHAT WILL YOU BE DOING?
- Handling lots of information (check loads for lots of details, enter data in a variety of systems, & keep everything accurate)
- Communicating with drivers to ensure timely pickups and drop-offs
- Serve as the after-hours link between our sales team and the customers & carriers we serve
- Make routine check calls, problem solve, and work to #BeTheSolution for those who need us
- Learning our proprietary software (don't worry-we'll teach you everything you need to know)
- Pitching in to help the team as needed, even when it’s not your job (around here, even the COO takes out the trash because we truly are a team)
- Working hard (if you’re looking for a cushy job, this isn't it)
REQUIRED SKILLS
- You're a nice person - because we think who you work with matters just as much as what you do
- Initiative: when you're finished with your job, ask "what's next?"
- Effectively communicate with customers, carriers, and team members
- Detail-oriented: bonus points if you cought the typo in this section
- Comfortable with computers and a have willingness to take on new software programs
- Desire to get stuff done, organize yourself & others, and make things better
- A willingness to take ownership when you mess up (we're not looking for perfection, just a desire to work hard and get better every day)
HOURS
- This 2nd shift position can be full-time or part-time
- Hours are 4p-12a
WORK LOCATION
- This position will work from our Georgetown, OH office (45121)
- Just 20 minutes from Mt. Orab, OH and 30 minutes from Maysville, KY and Batavia, OH (45103)
- Nice commute from areas in Brown County, OH, Adams County, OH, and Mason County, KY
REQUIRED EDUCATION
- High school diploma (or GED). Other than that, nada. You commit to working hard, and we'll commit to teaching you everything you need to know.
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