Patient Coordinator

Benefits:

• Bonus based on performance
• Opportunity for advancement
• Training & development
• Wellness resources

Benefits/Perks

• Attractive Compensation Package
• Growth Opportunities
• Service Benefits - Varying per Location
• Transferable Skill Development

Company Overview
Relive is the premier health and wellness center in the country where we focus on the client first to create personalized wellness solutions for unmatched results. We skip the short term fix and help our clients take charge of their lives so they can look, feel, and be their best. We can help with everything from fighting fatigue to turning back the clock. Lastly, everything we do revolves around one thing and one thing only, you!

Job Summary

• The Patient Coordinator, known in the Relive organization as a Client Advocate in Brentwood, is responsible for educating and producing the sale of wellness, regenerative services, and treatment plans to clients. They must possess complete knowledge of all products and services exclusive to Relive health including hormone therapy, regenerative medicine, IV therapy. The Client Advocate is responsible for client relationship management, servicing clients through follow-up practices and identifying opportunities for upselling or cross-selling additional services or treatments, while offering personalized solutions tailored to each client’s needs. This individual is the direct point of contact with clients and ensures that their needs and expectations are fully met, and they are completely satisfied throughout their relationship with Relive.

Responsibilities

• Acquisition of new clients through the follow up of lead generation, referrals, marketing efforts and events.
• Serves existing clients through follow up of effectiveness of current plans, monitoring results and feedback.
• Understanding client needs and providing personalized solutions to meet their requirements, effectively positioning our services or treatments that best fit.
• Identify opportunities for upselling or cross-selling our services or treatments to existing clients, maximizing revenue potential.
• Ability to showcase features, benefits, and value of our services and treatments offered.
• Meets and exceeds sales goals.
• Provides feedback on effectiveness of marketing plans
• Full understanding of all services/ products/ operating systems
• Answers clients’ questions regarding products, services, and pricing.
• Resolves client complaints and queries.
• Submits purchase orders and informs management of purchase actions.
• Maintains client files with appropriate follow up and updates

Qualifications

• High school diploma. Bachelor’s degree (preferred but not required)
• 1 year of general sales experience. Sales experience in the medical field specifically in Hormone Replacement Therapy is ideal.
• Persuasion, negotiation, and closing skills.
• Ability to meet deadlines, multi task, achieve company set objectives
• Maintain patience and composure managing client care
• Ability to work productively and effectively in an unsupervised environment
• Possesses strong interpersonal and communications skills

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to RELIVE Corporate.