Hilton Costa Mesa is looking for a passionate Sales & Catering Administrative Assistant to join our team! This full-service 486-room hotel is located in the heart of Orange County’s business district, offering free airport shuttle, deluxe accommodations, and 50,000 sq. ft. of meeting space. Housing banquet halls, ballrooms, and breakout areas, our hotel can host a variety of meetings.

Why work here? 

• A positive company culture with tons of benefits!
• Tuition Reimbursement
• PAID parental leave
• Paid Basic Life and AD&D
• Robust mental health & wellness management options
• Perk spot and Hotel perks
• Referral bonus program for referring to any of our other 118 hotels
• Professional development so you can invest in yourself and promote from within!

What you will be doing

The Sales & Catering Administrator assists the sales team by accurately and efficiently performing the execution and coordination of all sales & catering functions. Provides assistance in the sales process by qualifying and booking inquires when appropriate.

The Sales & Catering Administrator reports directly to the Director of Sales & Marketing

Core Responsibilities:

• Perform job according to standard operating procedures
• At all times provide professional hospitality to all guests and clients
• Answer telephone inquiries, accurately transfer calls to appropriate Sales/Catering Associate, and take accurate and detailed messages
• Assist in the sales effort by qualifying and when appropriate booking the business of pop up inquiries
• Assist the sales team in the area of telephone prospecting and outside sales blitzes by contacting the clients from an established list developed by the sales team
• Assist sales team retrieving rooming list, deposits and banquet guarantees when needed
• Create banquet room door signs for groups in meeting rooms as well as maintain the reader board in the lobby with all group functions
• Order office supplies for sales office as directed by DOS
• Prepare sales kits for sales team
• Complete Sales Proposals, Contracts, BEOs and Banquet Checks
• Make copies of room contacts, group resumes and rooming lists, BEO’s, daily reports and client evaluation forms and other items as required; distribute to the appropriate departments
• Maintain office filing system
• Efficiently sort and distribute mail for the hotel
• Assist sales and catering associates as needed
• May perform additional duties as required