Front Office Receptionist

Seeking a front desk receptionist with excellent communication skills, who is highly organized, has a friendly and professional demeanor, and a strong understanding of the cosmetic med spa field.

Qualifications

• 2 years high end customer service experience
• 1 years medical aesthetics experience
• Must have positive attitude
• Team player with strong work ethic
• Physical mobility to bend, lift, and stand for prolonged periods
• 2 years EMR software

Responsibilities

• Consistently provides excellent customer service to all clients in-person, over the phone and through text/email inquiries
• Educates and cross sells clients on Renew Med Spas services, products and treatment options
• Exudes positive attitude while working in a fast-paced med spa
• Oversees daily schedule to ensure seamless client experience
• Rooming patients as needed and securing photos, consents and information to pass along to the provider
• Answering and screening phone calls, scheduling appointments, taking messages and ensuring prompt delivery to proper staff member
• Monitor and respond to office voicemail, email inquiries and text messages throughout the day
• Accurately checking clients in/out and scheduling all follow up visits
• EMR booking using Aesthetic Record Software
• Preparing proper medical documents for patients through Aesthetic Record
• Ability to stay calm under pressure and quickly find solutions to potential issues
• Responsible for cleanliness and appearance of spa including lobby, front desk and back of office
• Responsible for combing through Alle and Aspire points in order to identify potential client leads
• Occasionally work evening and Saturday hours for events and promotions

Work Location:

• One location

Work Remotely

• No

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Expected hours: 32 per week

Benefits:

• Employee discount
• Flexible schedule
• Professional development assistance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus opportunities
• Tips

Work Location: In person