What are the responsibilities and job description for the Carpentry Technician / Windows and Doors position at Renewal by Andersen?
Carpentry Technician
Renewal by Andersen - Middletown, OH
Renewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows has been the world’s largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners. As a Maintenance Technician, you would ensure that our customers are happy every day! Your goal is to respond to on-site window and door service requests, where you will assess, repair, and replace parts and components to ensure proper functioning. We are currently looking to hire a Service Technician in Ohio. This is a field service position responsible for responding to on-site window and door service request. Assess, repair, and replace parts and components to ensure proper functioning. Work directly with customers, co-workers, and contractors to ensure excellent customer service.
Responsibilities:
- Provide service performance and address warranty issues with windows and doors
- Troubleshoot jobs by manually fixing issues on-site and assisting with customer needs
- Ensure customer satisfaction while addressing problems
- Replace defective parts and help customers when windows aren't working properly
- Diagnose issues on windows and doors such as water infiltration, bowed panels, interlock issues etc.
Qualifications:
- 3-5 years of experience installing windows and doors
- Custom window and door installation knowledge
- Thorough experience with using a metal brake and caulking
- Familiarity with and able to do some minor trim work around windows and patio doors both inside and out
- Customer service experience with job troubleshooting as a key component
- Good computer skills
- Excellent communication skills with the ability to build quick rapport
Compensation & Benefits:
- Competitive salary of $40,000-$50,000/annually plus company vehicle and tools
- 401K plan
- Medical, vision, dental, and supplemental life insurance
- PTO - vacation time, sick time, and holiday pay
- Student loan reimbursement program
Schedule:
- Full-time position
- Monday through Friday.
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
- No nights
- No weekends
Experience:
- carpentry: 1 year (Required)
- window/door: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: On the road
Salary : $40,000 - $50,000
