What are the responsibilities and job description for the Testing Center Manager position at Renton Technical College?
Renton Technical College, located southeast of Seattle, has provided quality education in a variety of occupations for over 75 years. Our apprenticeship, professional-technical certificate, and degree programs offer entry and mid-level training in the areas of allied health, trades and industry, culinary, business, technology, automotive, and general education. Our outstanding basic studies program, with classes in adult basic education, English as a second language, and GED preparation, is available to those who need additional preparation prior to entering a training program and for those who simply wish to improve their math and English skills. As an Achieving the Dream Leader College and an Aspen Institute top 10 finalist for the Aspen Prize for Community College Excellence, RTC is also proud to be a Military Friendly School, serving those who chose to serve.
Renton Technical College is committed to increasing its cultural diversity with an emphasis on equity and inclusion among its professional staff. The students that we serve come from a variety of backgrounds and are almost 60% of color. We strongly encourage members of underrepresented groups, veterans, and bi- or multi-lingual individuals to apply for this position to help meet the needs of our diverse students and service district.
- Provide leadership in working to improve access and successful educational outcomes for diverse student populations especially underrepresented and underserved student populations.
- Provide management and leadership of the Testing Center, including supervising staff, staff evaluations, budget management, and monthly reporting. The manager will build a collaborative team environment and ensure the Testing Center is a welcoming environment for all students and testers.
- Manage and maintain testing schedule, policies and procedures of third party testing companies, provide timely communication to all relevant campus parties as well as outside testing companies.
- Manage all accommodated DRS testing with direction and in collaboration with the Director of Disability Services.
- Work in collaboration with other services in Educational Support Services which includes Disability Resource Services, Veterans Services, and Re-Entry Services to provide comprehensive and supportive services.
- Serve as Test Administrator for all offered tests including GED, Accuplacer, Pearson Vue exams, CASAS, TEAS and additional exams.
- Serve as a campus and division leader on testing policies and procedures, including implementation of new testing platforms; communicate policies and procedures professionally and effectively, both orally and in writing.
- Develop and maintain collaborative relationships with instructional faculty and deans.
- Maintain regular attendance and punctuality.
- Perform other related tasks as assigned.
- Demonstrated experience or participation in institutional programs with persons from diverse backgrounds such as sexual orientation, racial, ethnic, religious, linguistic, gender, age, socio-economic, physical and learning abilities, and a commitment to an inclusive and equitable working / learning environment.
- Bachelor’s degree and/or 3 years of progressively responsible related work experience.
- Experience supervising staff.
- Experience in and ability to solve challenging situations confidently and creatively as they arise.
- Ability to prioritize deadlines and delegate tasks to staff.
- Expert knowledge of Microsoft Suite, ability to learn and use new software, and understanding of current testing technologies.
- Ability to work collaboratively across campus, and communicate effectively with other campus staff and faculty.
- Understanding of confidentiality and awareness of FERPA.
- Ability to work independently with minimal supervision; capable of making independent judgments and taking action with limited direction.
- Strong organization and attention to detail, with ability to multi-task; strong problem solving skills.
- Strong customer service skills, including experience providing customer service to multi-language speakers.
- Proven ability to provide leadership to staff.
- Excellent verbal and written communication skills, including through email, on the phone and in person.
- Experience working in a Testing Center in an educational setting preferred.
- Experience with or knowledge of the disability community, adaptive technology, and the laws that govern disability accommodations preferred.
- Ability to represent the college in a positive and professional manner, while using tact, discretion and courtesy.
- Ability to speak a regionally top spoken language other than English is preferred (Spanish, Vietnamese, Russian, Somali, Chinese).
SPECIAL REQUIREMENTS, LICENSES AND CERTIFICATIONS:
- Current certification as PearsonVue Certified Test Administrator or ability to obtain within 2 weeks of start of employment.
- Current CASAS eTest Online Proctor Certification or ability to obtain within 2 weeks of start of employment.
Work hours occur during business hours, with occasional evening/ weekend work required. Physical tasks include- standing or sitting for long periods, use of a computer, use of a phone, may involve crouching, bending or stretching as needed.
Renton Technical College requires employees to be vaccinated for COVID-19. A candidate will not be asked to report their vaccination status unless they are hired by the college. If a candidate chosen for hiring is not fully vaccinated from COVID-19 and plans to submit a medical or religious exemption to this employment condition, the hiring process will be suspended until a decision has been made regarding any exemption application which is submitted. A candidate will not be allowed to do any work for Renton Technical College or be onboarded as a new employee during the time period when the exemption is being considered. The request for an exemption does not guarantee approval.
All offers of employment are contingent to background checks, including employment and required degree/credential verification. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant's suitability and competence to perform successfully in the position. Finalists are required to complete the Sexual Misconduct Disclosure form as required under RCW 288.112.080. Post offer, pre-employment criminal background checks are also required.
For questions regarding this position contact cdillon@rtc.edu 425-235-6579 OR avinson@rtc.edu 425-235-2475
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EEO STATEMENT:
Renton Technical College provides equal opportunity in education and employment and does not discriminate on the basis of race, color national origin, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veterans or military status, or use of a trained guide dog or service animal, as required by Title VI of the Civil Rights Act of 1964, Title VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Sections 504 and 508 of the Rehabilitation Act of 1973, the Americans with Disabilities Act and ADA Amendment Act, the Age Discrimination Act of 1975, the Violence Against Women Re-authorization Act and Washington State Law Against Discrimination, Chapter 49.60 RCW and their implementing regulations. The following college official has been designated to handle inquiries regarding the nondiscrimination policies: Title IX / EEO Coordinator, Vice President of Human Resources 3000 NE 4th Street Renton, WA 98056 (425)235-7873, titleix@rtc.edu.
Jeanne Clery statement: Notice of Availability of Annual Security and Fire Safety Report: In compliance with Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of the College's commitment to safety and security on campus, Renton Technical College reports the mandate information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. Renton Technical College's Annual Safety and Fire Report is available online at: https://www.rtc.edu/annual-security-report
We acknowledge that RTC sits uninvited on the ancestral land of the Puget Salish people, including the Duwamish, Suquamish, Snoqualmie, Tulalip, and Muckleshoot Nations. We are grateful to the original inhabitants of this land, upon which we gather and dialogue. We also acknowledge our increasingly virtual world, in which RTC’s work is done across multiple indigenous lands, in some cases, away from Puget Salish territories. We thank the original caretakers of our local lands and waters, who are still here.
Beyond acknowledgment, we each have an obligation to learn about and support our local tribes. Find out how on our resources page, which includes scholarships for Indigenous students.
Salary : $4,482 - $6,320
