Ops Support Specialist I

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

So what do you say? Are you ready to be part of something big?

We are looking for an experienced Parts Specialist who is passionate about ensuring the best possible customer experience. Join a dynamic and fast-paced environment and work with cross-functional teams to help design, build and roll-out products that deliver the Repair Smith's vision and strategy.
The perfect person for the job is excited to move fast, think at scale, and takes a customer centric approach to all they do. The ideal candidate should have a minimum of 1 year parts ordering experience in the automotive industry or similar, able to communicate efficiently and in a timely manner with a strong attention to detail. This individual would be responsible for ordering parts in advance for scheduled jobs as well as follow-up jobs and special-order parts outside of our preferred vendors.

WE WILL DEPEND ON THIS PERSON TO 

• Order necessary parts for automotive repairs  
• Coordinate parts pick-ups in conjunction with our Dispatch Team  
• Keeping track and ordering of special-order parts not available through preferred vendors  
• Identify and flag parts price discrepancies  
• Identifying diagnostic pre-analysis through desk research (Mitchel Pro Demand) 
• Continuous communication stream and ensuring data integrity 
• Identifying product ideas for customer convenience and operation’s efficiency 

WHAT YOU BRING 

• Experienced parts ordering within the automotive industry  
• Excellent customer communication  
• Ability to multi-task and prioritize urgency in situations and various applications at a fast-pace
• Knowledge of process improvement methodologies and a continual improvement attitude  
• Ability to identify optimization opportunities, define (digital) procedures and product design to realize optimization potential.  
• Understanding of automotive workshop and repair procedures

Exciting Benefits and Perks Await You:

• Competitive compensation and 401k matching

• Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits

• Exclusive RX Pet program offering discounts on medications

• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear

• Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers

• Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.