Float Patient Services Coordinator

RMA is seeking a Patient Services Coordinator (Southern NJ Float) whose primary location will be our Somerset, NJ office.

**This position requires travel between our Somerset, Eatontown, Freehold, Princeton and Marlton offices.**

This is a Full-Time opportunity working Monday - Friday from 5:30 AM - 1:30 PM and/or 8:30 AM to 4:30 PM depending on the shift needed, one weekend a month out of the Eatontown, NJ location as well as rotating holidays.

Responsibilities include:

• Welcome and greet patients and visitors
• Maximize new patient intake opportunities
• Schedule patient appointments
• Follow physician appointment templates
• Assess schedule conflicts and provide recommended solutions
• Maintain patient accounts by obtaining, recording, and updating patient demographic, financial and insurance information
• Collect co-pays and patient payments
• Work with the nurses to coordinate total patient care
• Collaborate with the Finance Department to ensure all reimbursement/insurance information has been received
• Maintain a professional composed demeanor
• Comfort patients by anticipating patients’ anxieties; answering patients’ questions
• Maintain a safe, clean and comfortable reception environment at all times

Skills & Requirements:

• High energy, excellent interpersonal and multi-tasking skills, and demonstrated self-directed work ethic are required.
• Must be willing to travel to our South Jersey sites on limited notice
• High School Diploma (GED) required. Associate degree preferred
• Minimum 1 year experience as a medical office receptionist
• Excellent computer skills
• Excellent listening/interpersonal, and communication skills
• Aptitude to work independently and demonstrate good judgment
• Ability to work in a high standard, stressful environment
• Must be available to work weekends and overtime as needed
• Must be available to rotate to RMANJ satellite offices as needed

Job Type: Full-time

Work setting:

• In-person

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Somerset, NJ 08873 (Required)

Willingness to travel:

• 75% (Required)

Work Location: In person