What are the responsibilities and job description for the Console Operator position at Reqpro Services Inc.?
Our firm is seeking a successful individual to join our team in the Console Operator position. The Console Operator will be responsible for monitoring our network and remote devices to ensure they are running and working properly. The successful candidate will be comfortable working in a fast-paced environment, interacting with customers and other support staff and should have at least 2 years of experience managing large IT systems.
Responsibilities:
- Shift work, long hours, and unpredictable overtime.
- Work in a noisy environment.
- Work at a computer.
- Answer customer service calls or questions.
- Transfer calls to appropriate personnel or departments.
Job Type: Full-time
Salary: $16.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Reciptionist: 1 year (Required)
Work Location: On the road