What are the responsibilities and job description for the CSR Inbound position at ReqRoute,Inc?
Role: CSR Inbound
Location: Phoenix AZ-Remote
Duration: 12 Months
Hiring process: Assessment phone interview
Onboarding process: Paperwork BGC DT
100% Work from Home Requirements(Till COVID):
Job Description
Flexible schedule which can range between 9am – 9pm EST
Possibility of cross training to other clients with additional hours and opportunity will be available
Hardwired Internet Connection & High Speed Internet (10upload/10download recommended)
Understanding of call center operations
Schedules are bid process, Typically quarterly based on performance and business need
Training can range anywhere from 1-4 weeks in classroom depending on what is being trained
There will also be a nesting period in which it is considered on the job training – this is where they were learn most call handling skills
Call Handling Quality processes are 90 day TPI period in which it is understood these are training performance metrics
Regards,
Rahul Yadav
(408) 560-3956
rahul@reqroute.com
http://reqroute.catsone.com/careers/index.php (Click to see MOST Current Openings)
Location: Phoenix AZ-Remote
Duration: 12 Months
Hiring process: Assessment phone interview
Onboarding process: Paperwork BGC DT
100% Work from Home Requirements(Till COVID):
Job Description
Flexible schedule which can range between 9am – 9pm EST
Possibility of cross training to other clients with additional hours and opportunity will be available
Hardwired Internet Connection & High Speed Internet (10upload/10download recommended)
Understanding of call center operations
Schedules are bid process, Typically quarterly based on performance and business need
Training can range anywhere from 1-4 weeks in classroom depending on what is being trained
There will also be a nesting period in which it is considered on the job training – this is where they were learn most call handling skills
Call Handling Quality processes are 90 day TPI period in which it is understood these are training performance metrics
Regards,
Rahul Yadav
(408) 560-3956
rahul@reqroute.com
http://reqroute.catsone.com/careers/index.php (Click to see MOST Current Openings)
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