Talent Engagement Specialist

ResCare
SEASIDE, CA Full Time
POSTED ON 6/3/2020 CLOSED ON 6/4/2020

What are the responsibilities and job description for the Talent Engagement Specialist position at ResCare?

Title: Talent Engagement Specialist
Job Category: Administrative / Clerical
Line of Business: Workforce Services

Branding: ResCare


About this Career Opportunity:

Summary

Greets clients and manages activity flow in busy reception area, including answering phones, typing letters, filing, etc. Calls clients who fail to report for appointments. Data enters client information in a specialized database. Assists in scheduling client appointments. General other administrative duties as assigned.

Essential Job Responsibilities

  • Greet clients, visitors, etc. in a professional manner.
  • Return any voicemail messages left after hours within 24 hours of receipt.\
  • Maintain client data base:
    1. enter follow-up appointment into data base with 95% accuracy rate,
    2. route and close out cases in database within 24 hours.
  • May perform client outreach duties.
  • Prepare outgoing mail, including UPS shipments as requested, and ensure that mail is sent out each day. Sort and distribute incoming mail to the appropriate department or individual on the same day it is delivered at least 95% of the time.
  • Ensure postage meter has sufficient postage for the week's mail.
  • Assist with copying, scanning projects as needed. Sort and distribute faxes.
  • Answer phones and direct callers to appropriate staff within office when needed.
  • Assemble informational materials or packets as requested.
  • Assist with general reports, including data gathering via the computer system, printed reports or other available information.
  • Other duties as assigned.

Position Requirements

Qualifications/Education

  • High School diploma or GED and 1-2 years clerical experience in an office setting. Additional education not required but desirable.
  • Proficient in Microsoft Office Suite.
  • Has good skills in grammar, spelling, and typing.
  • Strong interpersonal skills and the ability to communicate clearly and professionally.
  • The ability to maintain confidentiality is a must.
  • Bilingual a plus.
  • Must interact one-on-one and in groups with individuals from a diverse range of backgrounds.

Travel Requirements

Minimal travel.

Work Environment and Physical Demands

  • Extensive standing, sitting, computer, phone and deskwork required.
  • Work primarily in a defined office environment with specified hours, although flexible hours may be required.

Additional Information

Benefits

ResCare offers a comprehensive benefits package to full-time employees including medical, dental, vision, paid time off, disability, life, and tuition reimbursement. All employees age 21 and older are eligible to participate in the 401(k) retirement savings plan.

About Workforce Services

Join us in transforming peoples' lives and their communities! ResCare is a one-of-a-kind human services company offering services for people with intellectual and developmental disabilities, home care for seniors, as well as education, vocational training, and job placement for people of all ages and skill levels. Right now, we have an exciting opportunity for you to join our team as a Talent Engagement Specialist.

About this Line of Business

ResCare Workforce Services is the nation’s leading and most comprehensive provider of services and solutions designed to help put people to work.

With more than 400 urban, suburban and rural ResCare-managed operations throughout the nation, ResCare’s team of more than 4,500 workforce professionals sets the industry’s best practices, assisting approximately 1 million job seekers a year, states and state job boards and thousands of employers.

Within this business, Workforce Services offers a combination of career center operations, Job Corps centers, business services and family support functions, and is the largest for-profit collection of workforce solutions in the U.S.  Through the six elements of our world-class service delivery model, our team of experts have an enhanced ability to connect employers with qualified job seekers.

ResCare is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, gender identity or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.

1295 LA SALLE AVE RM 14, SEASIDE, CA 93955-3109 USA

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