What are the responsibilities and job description for the Office Receptionist position at RESIDE Worldwide?
RESIDE Worldwide is the leading provider of professionally operated and managed global alternative accommodations with a portfolio of premier hospitality and technology brands. We are seeking an Office Receptionist to join our team at the Broadway Plaza in Rochester, MN. The Office Receptionist provides timely, professional service to our guests while ensuring that the business office runs smoothly.
The schedule for this position is Monday-Friday, 8:00 am-5:00 pm.
Responsibilities:
- Greet visitors appropriately and determine their needs in a professional manner. Direct visitors to the appropriate person when necessary.
- Answer and address incoming phone calls in a timely and polite manner. Forward incoming calls to the appropriate person; take and deliver messages accurately and completely. Handle inquires and provide accurate information.
- Prepare welcome packets for arrivals and process them after arrival. File departed guests’ paperwork accurately.
- Keep reception area clean and neat. Maintain and organize reading material.
- Work “on-call” on a rotation basis. This includes taking reservations, handling guest concerns, entering work orders, and entering new reservations if necessary.
Qualifications:
- High School Diploma/GED required
- College degree or equivalent experience preferred
- Excellent written and verbal communication skills
- Friendly, outgoing, and professional personality
- Proficiency in Microsoft Word and Excel
Benefits:
- Medical, Dental and Vision
- 401k program and employer match
- Paid holidays and vacation
- Tuition Reimbursement Program
- Employee Referral Program
- Employee Assistance Program
In an effort to ensure health and wellness for all of our employees, RESIDE Worldwide requires vaccination for COVID-19.
RESIDE Worldwide, Inc. and its affiliate brands are committed to respect and inclusion in our workplace. We are an equal opportunity employer that welcomes people from diverse backgrounds and experience and who bring their talent to our organization. We treat people with kindness and respect in all of our dealings. We encourage people of all races, national origins, genders, gender identities or expression, political affiliations, religions, sexes, sexual orientations, veteran statuses, disabilities, and ages to join us.