Night Auditor
Job Posting for Night Auditor at Residence Inn by Marriott
```Duties```
- Perform night audit functions, including reviewing and reconciling guest accounts, charges, and payments
- Ensure accuracy of financial transactions and resolve any discrepancies
- Prepare daily reports and distribute them to the appropriate departments
- Assist with guest check-ins and check-outs during overnight shifts
- Provide exceptional customer service to guests, addressing any inquiries or concerns they may have
- Maintain a safe and secure environment for guests and staff
- Operate phone systems and handle incoming calls with professionalism and courtesy
- Handle guest requests and complaints in a timely and efficient manner
- Collaborate with other hotel departments to ensure smooth operations during the night shift
```Experience```
- Previous experience in hotel management, front desk, or guest services is preferred
- Familiarity with night audit procedures is a plus
- Bilingual or multilingual skills are highly desirable
- Strong knowledge of phone systems and phone etiquette
- Excellent communication and interpersonal skills
- Ability to work independently with minimal supervision
- Attention to detail and strong organizational skills
- Proficient in computer systems and software used in the hospitality industry
As a Night Auditor, you will play a vital role in ensuring the smooth operation of our hotel during overnight hours. Your attention to detail, customer service skills, and ability to handle financial transactions accurately will contribute to the overall success of our establishment. If you are a dedicated professional with a passion for hospitality, we invite you to join our team.
Job Type: Full-time
Pay: $13.00 - $14.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekends as needed
Work setting:
- In-person
Work Location: In person
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