Job Summary:
We are seeking a detail-oriented Night Auditor to join our team. The Night Auditor will be responsible for overseeing the hotel's front desk operations during the night shift, ensuring exceptional guest service, and performing financial duties.
This position is overnights Friday and Saturday 11pm - 7am
Responsibilities:
- Conduct night audit procedures efficiently and accurately
- Check in late arrivals and check out early departures
- Handle guest inquiries, requests, and complaints promptly and professionally
- Process payments and maintain financial records
- Prepare daily reports for hotel management
- Ensure the safety and security of guests during the night shift
Skills:
- Experience in night audit or front desk operations
- Strong customer service and guest relations skills
- Proficiency in hotel management software systems
- Excellent phone etiquette and communication skills
- Ability to multitask and work independently
-FOSSE PMS
Residence Inn Kalamazoo is franchised by Odyssey Hotels.
Job Type: Part-time
Pay: $13.00 - $14.00 per hour
Expected hours: 16 per week
Benefits:
Schedule:
Work Location: In person
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