IT Support Specialist
Job Posting for IT Support Specialist at Resource Management Concepts, Inc.
Resource Management Concepts, Inc. (RMC) provides high-quality, professional services to government and commercial sectors. Our mission is to deliver exceptional management and technology solutions supporting the protection and preservation of the people and environment of the United States of America.
RMC is hiring for an IT Support Specialist to support our customer at NIWC LANT. The selected applicant will work with a team of highly talented individuals supporting RDT&E network connected and standalone laboratories. Responsibilities in this position include, but are not limited to, assisting in the management of a Windows domain, desktop support, virtual machine builds/deployments, supporting system integration in an RDT&E environment, troubleshooting, patching, and maintaining various lab applications, and configuration management. The selected applicant will work as part of an integrated team including system administrators, network engineers, service desk analysts, and other personnel on site.
Responsibilities:
- Maintain IT Infrastructure end-point devices including but not limited to computers, printers, phones (desk and mobile), and audio visual equipment.
- Perform server/workstation installations and technology refreshes.
- Install and configure external workstation hardware.
- Install and configure authorized software on workstations.
- Diagnose and resolve hardware and software issues.
- Perform system upgrades as required.
- Support the tracking and implementation of Security Technical Implementation Guidelines (STIGS).
- Assist in artifact development as well as continuous monitoring activities.
- Maintain end-point data backups and ensure integrity.
- Participate in the patch management process.
- Create and maintain documentation.
- Lead and assist with projects as needed.
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Job openings at Resource Management Concepts, Inc.
Indian Head, MD
Full Time
Lexington, MD
Full Time
Lexington, MD
Full Time
Indian Head, MD
Full Time
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