Assistant Manager

ResProp Management's mission is to be the most owner zealous company ever. We are an innovative team focused on applying operational best practices while leveraging best in class technology to maximize performance. 

There has never been a better time to join ResProp as we accelerate our growth. Our ideal candidate has a demonstrated ability to adapt to new information, changing conditions, or unexpected obstacles as we chart a new course in multi-family real estate management. If you are looking to change your professional growth trajectory, you will want to join us now.

What you'll be doing:

• Serves as a leader for the leasing consultants by applying creative sales strategies to motivate the team and reach occupancy goals
• Maintain resident ledgers including posting rent payments and issuing charges, concessions and final account statements
• Initiate all necessary lease violations, late rent notices, and evictions as needed
• Assist Property Manager with Accounting Month End
• Assist with the leasing process from tour to move-in including closing the sale, completing lease documents and inspecting apartments to ensure the residents have an excellent move-in experience.
• Understand the value of the property features as they relate to the prospective resident's needs.
• Support occupancy and retention goals by following up with potential and current residents.
• Build relationships with residents through courteous and timely response to needs and concerns.
• Promote resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
• Work with other teammates to plan and organize resident events.
• Train and develops other teammates (provide on-the-job training to leasing consultants and schedules company training).
• Visually inspect/prepare entire property (office, models, compactor, vacant, curb appeal and amenity areas) daily for cleanliness. Inspect and touch up model and vacant units. Responsible for maintaining work area and office cleanliness.
• Responsible for in-house bad debt collections

What you must have:

• At least one year of leasing experience in residential property management
• Ability to work a varied schedule including weekends and holidays as required
• Cheerful attitude and focused on customer service
• Strong written and verbal communication skills
• Tech savvy - able to learn/work with property management applications
• Strength in Sales / Leasing / Closing

What's Nice to Have:

• Bachelor's degree preferred

What we provide:

• Coaching and stretch assignments that will test your limits
• Competitive salary 
• Discounted rent at any properties owned by ResProp Management
• Medical, dental, and vision benefits
• 401(k) retirement plan