Brand Representative

ResQ was founded with a mission to empower restaurant operators and service providers to build better managed businesses. As a first step towards this mission, we have built a marketplace platform that helps restaurants manage and control all their repair and maintenance operations, empowering them to focus on their guest experiences and unleash their full potential.

Repair and maintenance is the heartbeat of any restaurant's operations, yet the existing management methods are complex, expensive and time consuming. With ResQ, restaurants can simply get connected to qualified service providers, submit jobs, track progress and pay, all in one place.

We are trusted by world's leading restaurant brands and are venture backed by top tier global VCs - and we are just getting started. We believe magic happens when you bring highly effective people together to solve tough problems and achieve great outcomes. If you are looking for a talented mission-driven team that is continuously learning and iterating, and drawn to solve challenging problems with a people-first mindset, we'd like to meet you!

What you will do

We are looking for a Restaurant Brand Ambassador who will play a pivotal role in bringing on restaurant facilities, their equipment, and all warranty information onto the ResQ platform, setting our customers up for long-term success. You will be compensated at a rate of $50 for every restaurant you onboard (30 min-1 hour of work).This is a part time position that allows you to work when it’s convenient for you!

As a Restaurant Brand Ambassador at ResQ you will be contributing in the following areas:

• Travel to local restaurants: You will be responsible for going to restaurants and adding the ResQ barcode to kitchen equipment. It’s that easy!
• Professional attitude: You demonstrate a professional attitude when interacting with restaurants, the operators, and customers on-site. As the face of ResQ, you’ll represent you’ll deliver ‘WOW’ experiences at every restaurant you onboard.
• Attention to detail: Detail matters and you invest the time upfront to make sure you get it right the first time, and aren’t afraid to ask questions if there’s something you’re unsure of.

About you

• A willingness to travel throughout your city
• Looking for a flexible schedule
• You are comfortable working in, and around, multiple restaurants, every day.
• Must be tech savvy and feel comfortable using a smartphone to navigate through our app
• You have a high level of comfort communicating with senior restaurant executives, owners, restaurant staff and vendors - our customers and vendors are busy running their businesses and you should be comfortable dealing with them
• You take Extreme Ownership in everything you do - it's one of our core operating principles
• You are not shy or afraid to take on new challenges, in fact you find yourself looking for them
• You are open to transparent feedback as we encourage open dialogue and provide candid feedback to help each other succeed
• You have a deep level of empathy towards people and are genuinely interested in understanding others' problems
• Experience in the restaurant industry would be considered an asset
• Although not mandatory, it would be great if you had access to a vehicle

What we offer:

• Flexible work schedule with no time commitment
• A chance to be a part of a fast growing industry
• An opportunity to earn an additional incentive for referral leads

Our Core Values

Persevere with passion

We are united by our mission and persevere to bring our vision to reality. We exhibit positivity and enthusiasm every day to achieve our goals. We are brave to challenge norms and knock down walls.

Uplift people

We care deeply about people and serve with empathy and humility. We work together as a team, celebrate our differences, and measure our success as a group.

_Deliver 'WOW' experiences_
**

We are obsessed with setting new standards and going above and beyond what's expected. We work hard to make an emotional impact in every interaction whether internally with our team members, or externally with our customers and service partners.

Take extreme ownership

We are a team of owners. We sweat the details and own our outcomes, including our wins and failures. We cast no blame and make no excuses.

Be open

We are courageous to foster open and free dialogue. We strive to be transparent and constructive with each other and expect the best from everyone.

We are not your average company. Our team is built on diversity and our uniqueness is our strength. We value our entire team's backgrounds, experiences and perspectives. We thrive to be the best team players we can be and have fun while doing it.

ResQ is an equal opportunity employer and value diversity in the workplace. We are therefore happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require an accommodation in order to participate in our hiring process, please contact us to make your needs known in advance.

Job Types: Part-time, Temporary

Ability to commute/relocate:

• Chicago, IL: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Customer service: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Remotely:

• No